Spocket for Suppliers App Reviews

Pricing was all messed up due to being in Canada it shows USD pricing but no indication that it is USD. When I asked support it was a big run around and delays. Then after a phone call and asking me to try the app again i realize none of the picture imported. Sigh, back to Tech support. I'm not even set up yet! Update* They don't check the issue but instead give you time wasting advise like clear your cookies and come back. There is no real support! Then they say let me get you support after tonnes of time wasted following steps that do nothing! So you wait many days for the REAL support to get back to you.

Used it for 2 weeks and everything is great. Used it for 2 weeks and everything is great. Really like

Spocket has saved my business through this pandemic. With all events and exhibitions coming to a halt, Spocket sales have allowed me to stay in business. I am a supplier and think I'll stick with Drop Shipping into the future to maybe even replace having to do events!

Great app for suppliers! Staff has great communications and sync products/ inventory is very easy.

How long is your review? What is mine so far for review? Always inline。If you don’t know how to contact you, please reply as soon as possible. thank

Great so far. Easy, quick onboarding and approval process, very helpful responsive people. Thank you

It has been six months since my last review. No sales and no help from support because they never contacted me. This app is a waste of time!

Spocket Customer service is very nice to handel all of issues we meet, and also for the orders, the supplier send items fast and high quality items

Just about Average. I've connected with support so many times to have a refresh of the Shopify integration as once they take the first sync you have to manually update photos, descriptions, etc unlike every other Shopify drop shipper app I sell-through as a channel. Not worth the return on investment for my time or my team's time!

I'll be honest. In theory this app is a really brilliant idea. But in execution it is very poorly supported and not very easy to use as a supplier. Spocket synced all of my products with mismatched descriptions, and some without variants. As a wholesale distributor who has over 1,000 SKUs it is not the plug and play experience I was promised. I have a very large library of products and the fact that they are not able to resync the titles/descriptions/variants makes this very cumbersome for us. On top of that, once an SKU has been retired there is no way to remove it from Spocket. I have almost 100 pages of products in my Spocket catalog and maybe 3-4 pages are actually in stock and active. To any wholesalers considering Spocket, beware as it's not as easy as they make it out to be. In my one year on Spocket I have made some sales, however this is probably the smallest part of my business. I feel with better supplier integration Spocket has much more potential but until they give suppliers more control over syncing data there is no easy solution. Spocket seems to be a small team and unless you really email them they will not look into whatever issue you are dealing with. Worth a try. Maybe the process will go easier for you. For anyone wondering, I was contacted by Spocket to join and I did not install this app until they asked me to. If you install this first you may have a different onboarding process than I did.

Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!

Great app! it helped me get my products on the spocket platform and increase my sales. Super easy to use and great for my business.

I installed this app a month ago at least and have not had any contact. They want the info from my store up front but there is no benefit for me if it takes this long to be approved.

Je vais mettre une bonne note je pense que c'est super pour les dropshippers du monde entier pour les ventes , j'ai postuler et j'attend :) accepter :) Super le site internet .

the worst experience and first impression. they acted like they didn't have the services false marketing. don't help new shopify stores.

Customer service contact me after I had complained and they resolve the problem they are working with me over email thank you Tracy

Simple. Clean. Easy. This app makes selling to dropshippers fairly easy and simple. The support provided is by far the best. Thank you for this app!

Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.

Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.

I am very happy with this app. It is has everything I need to manage and publish my products for my clients. I like the amount of details it takes care of me automatically. The customer support team is also top quality. Never had any questions or issues unanswered. They also have extensive learning materials that I am using to improve my business and reach more clients easily.

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