Product Questions and Answers App Reviews

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

i contacted them a few times for half a year, but they never reply my questions, so don't recommend

Overall I would recommend if you think your customers would need this feature. Support is excellent. Technical problems: - adds 14kb to every single page, lowering your google page speed rank. - javascript isn't minified or cached Feature problems: - questions and answers don't have a date-time. - duplicating products causes the app to break because you'll be showing questions from one product in the other.

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

Got the answers I needed and issue resolved quickly. The response time was less than 12 hours. I'm happy.

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

Great app, easy to setup and works well on our site. Gives us another way to interact with our customers and also answer customer questions before they have them.

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

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