Sendle Shipping App Reviews

the worse app, no customer service. do not waste your money. We have emailed few times for help but no response. Sendle should do something or we are moving to another provider.

We use the Joovii Sendle app so we can utilise our own account for Sendle rates and bookings. We find the quoting very accurate since the dimensions feature was added recently. Support have been quick to respond and helpful. Thanks Joovii for a great app!!!

I have entered my API and Sendle ID and re-install the app but still calculated shipping rates is not shown at Checkout.

Honestly, don't bother using this app. Since Addition stopped their official app, we had to migrate to this. API returns $0 for some zones that are major hubs (Like some UK addresses that worked fine prior). Support don't respond to any of their channels and we have raised multiple requests that fell on deaf ears. Hopefully they read this and turn things around in future releases.

Hi, I have been using Sendle last one year and usually send my products to USA. Recently i got a problem with every single postage because they don't arrive our customers on time. I can not reach to customer service and don't seems like app doesn't work 100% too.

The Sendle app is working fine. It’s the couriers that are letting the side down. Waiting to talk to Shopify.

So far, so good! I'm also trialing another aggregator app along side Sendle as stand alone so will see how it all pans out.

Tried this app, it then says you must pay your shopify store annually to be able to use. Sendle must have another workaround for this to use carrier shipping rates.

Sendle Booking App works great! Lots of new features including uploading our product dimensions in bulk for quoting and booking.

We had a HORRIBLE experience with this app. Sendle's support doesn't actually support the Sendle app. If you have any issue whatsoever with the integration with Shopify, Sendle's 'support' tells you to email Joovii. We were paying for the app in Shopify, and it never worked correctly. First they tell you to go to Sendle's Dashboard outside of Shopify and initiate the Shopify integration there; we did that. We received our API data, input that into Shopify, and the app still did not work correctly. Sendle's support said we should be able to print shipping labels from Shopify, yet we could not. At that point they directed us to contact Joovii and we did so on June 4. It is now June 23 and Joovii still has not replied to our support request to fix this issue - and Sendle's support can't fix any integration problems. When we would randomly open the Sendle Dashboard outside of Shopify, orders would be there but the weights would be incorrect - one was 3x higher than what it should have been. Sendle doesn't allow any corrections to be made - it's all or nothing, so if there's an error you have to cancel it completely and MANUALLY re-enter the information. It is way to clunky, not user-friendly, and there is zero tech support. We love the idea of it but this app has a lot of work to do to actually be useable. We're sticking with PirateShip.

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