VConversio Contact Center App Reviews

In the Indian e-commerce industry, customers mostly do all e-commerce transactions through COD. However, that leads to high operational loss either due to cancellations or bogus orders. Hence, using COD verification, we ensure these orders get verified before you ship them out so that COD failure can be reduced to a major extent.

• Verify Orders and Boost Sales with this App, Admin can verify the orders for further processing. While verifying the orders, the admin can add dispositions and this disposition tag would be added to that particular order in Shopify admin.
• NDR & Re-attempting verification with this app, Admin can raise NDR (Non-Delivery Report) for shipped orders and re-attempt delivery with ease to reduce RTO (Return to Origin) percentage. This will help the store owner to scale up the business.
• Abandoned Cart Recovery, Store admin can easily recover lost customers by verifying the abandoned orders in this app. That will help to increase sales contributing to revenue growth.
• Lead to Sales Conversion we focus on generating sales for your business. Our team follows proper methodologies to identify relevant prospects that guarantee increased conversion rates maximizing your ROI.

1. Our simple, user-friendly app interface is designed to simplify the end-to-end customer experience.
2. App owners will be able to create multiple staff accounts and give them specific module access.
3. Admin Staff can create new orders on behalf of customers without even accessing Shopify Stores. They will set dispositions or add tags to the online orders which will be auto synced to the Shopify store.
4. Admin Staff can send customized one-page checkout to the customers for pre-paid payment which will boost overall efficiency, effectiveness, and customer happiness.
5. Admin Staff can edit multiple line items in a single order and place the order again as per the customer’s choice.