Easy Returns Management System App Reviews

Great app! We can now offer an easy return process for our customers. The development team has been very helpful! Overall, very happy!!!

Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns process, it will certainly take the headache out of things for our business. Thanks so much for all your help. Highly recommend!!!!! 1000 STARS

I just started using the app. When I was having problems with the format I reached out to customer service and they fixed my issue within a day! I recommend having some type of return process in your online store.

Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!

We were having an issue where customers would create their RMA, and then go back late to print their label and they couldn't access it. We asked customer service if there was a way to have that label automatically emailed to people once it was created. They got on our request right away and had it fixed within 2 days. AMAZINNNNNG! If you need help, reach out and they will help!

This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

This is a great app. I'm a small shop but this makes me feel like a big company. Amazon, Zappos and now I am able to offer hassle-free return shipping to my customers! The development team is amazing and very quick to respond. Very happy!!

Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.

We changed from another returns management app from a 'big app development house'; we were apprehensive at first, but we are SO happy we did! The app has functioned near flawlessly since installing it, it has much of the reporting and data capture we're looking for, and -most importantly- it functions seamlessly for our customers & our returns team. Additionally, when we have had questions, the developer's team has been incredibly responsive and helpful. They also listen when we suggest app modifications or enhancements and let us know if there is likelihood our suggestions could be implemented in future versions or updates. To date, this has been one of the best apps we've installed on our store.

The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.

This is a great app that made all our returns a breeze! Their customer support is great. They were always readily available and were willing to update the app to match our store's needs and requests. I would highly recommend going with this app if you are looking for a reliable returns management app that simplifies the whole return process for both the customer and the store owner.

THEY ARE READILY AVAILABLE AND QUICK TO RESOLVE THE PROBLEM

We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.

We have been very happy with the support and overall functionality of this app. Developer is very responsive and happy to work on minor customizations, which has been really helpful for us. We tried many different return apps and this one was definitely the most user-friendly for us, so would highly recommend.

We've had a great response to this app. We process over 16,000 orders a month so be able to have a system for returns that works is great! The support is fantastic and quick. Highly recommend.

Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.

We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us. Thank you Vivek for all your help.

This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.

It is a very useful app to manage returns and send automated messages to the customer. Very easy to install as well. However, a big, glaring gap, is that we cannot download return information into a CSV and hence it becomes difficult to analyze the data. Their analytics are also not very useful as the returns are available only in 'numbers' and not in value. We cannot build our own reports either. Request team to please work on this feedback. Otherwise app is very easy to use and navigate.

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