Replay Site Recorder & Surveys App Reviews

Because they said it was 24/7, non-existent, contacted for a long time and no one responded, and the same goes for emails, it's a very bad service. I need to request a refund

Good App In General And Offers Very Good Service And Will Help Your Business Grow And Go On To Become Successful

Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.

Great app I don't know why i didn't download this before best app ever would definitely recommend to everyone!

This is amazing! It is so helpful to see what my customer base is doing once they are on my website.

A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.

it's good, works great records all of the visitors sessions and I can go through them to make my website better

I asked for a refund and after waiting for a whole day yet no respond when it says on their online chat a few minutes so that doesn't work. Now im going to try emailing them, If they give me a refund I would happily change my rating because the app was good but their communication is not good. :(

I messaged their LiveChat 3 times asking about Heatmap issues for a week, but never got a response. The screen monitoring sometimes does sometimes freeze.

this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend

Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles

Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall

Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!

I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.

best bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

great way to view what customers view for better improvements on website and advertisement will get the upgrade

very nice service I had some questions and requests but they handled them appreciate the good work keep it up

Support is helpful to sort out questions. functionality is good, clean interfaces. would recommend it

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