Product Questions & Answers App Reviews

Had some setup issues and the team were very quick at resolving for our store. Would recommend their app.

Does exactly as described, Appify Commerce went the extra mile to help us with our import requirements and were quick to respond when we had any issues. Would recommend.

Je viens d'installer l'App, j'ai pu communiquer rapidement avec l'équipe pour changer le widget de place (fait), visuellement c'est simple et parait fonctionnel, à voir maintenant en live si ça fonctionne bien...

This App provided the best Customer Support I ever had! Everything is working as it should be. Absolute recommendation!

This is an excellent app that makes it quick and easy for customers to ask questions and receive a prompt reply. Then the question/answer remains on the product page for future customers to see. Previously a customer would have to call or email which was probably an impediment to sales. During setup and testing the developer made some improvements for me including implementing a confirmation message after the customer submits a question, and providing a clickable link in the answer email so that the customer can easily return to the product page. This is a must-have app!

I downloaded this app to provide more specific information on my product pages. The app works great. It does exactly what it says it does, and it is very intuitive. The customer support is excellent. I had a custom request of where to display the app on my product page, and the team was very responsive and helped me with that. Very happy!

I just started using this app and I am really happy with it so far. I do want to mention that customer service is exceptional. The support team helped me to translate their application into Spanish and customize some tiny features from the app. Response time is less than 24 hours. In my years of using Shopify, I believe this support team has the fastest response rate. Thank you very much Appify for you support.

Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!

I installed this app and after testing I really liked the way that it works. I have been migrating my site to shopify, and then asked the support team if they could help me. They imported all of my FAQs from a previous platform and did an excellent job. If you are considering an FAQ app for each of your products, I recommend you go with this one as you will not only get a good app, you'll get good support too.

I wanted to try this app 'cause there is a free plan (for serious testing), but when installing the app a popup appears with notice that from now on 1,99 USD where charged each month. That is the Premium-plan, no choice to use the free one. After installing a second time the app was installed with the free plan. So, testing now.... After easy installing and configuring the App works fine so far. Only 1 field can be configured free, NOimport possible for testing. a little bit less IMO for testing it seriously

Excellent Support and even help me to place the apps at the right place. Not only that they even help me to match the apps with my theme. Thumb Up!!!

Its a really good App to answer questions from you customers, only thing missing is a way of knowing the app is working. Like having reports on which customers who asked questions bought the product as a consequence. That would make the app much better. Still a pretty nice app. :D

Excellent service, the team is very supportive - I have a black background theme, so I needed a few changes in the appearance of the app, they fixed it for me. Apps work great on my website, Highly recommended.

I use this app, I must say the concept is awesome. Customers have questions and can answer them directly about the product that interests them. The support is more than responsive and they are efficient at answering questions.

Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well

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