PointsKit: Rewards & Referrals App Reviews

We just launched our points program using this app. I chose this app because it allows for custom rewards and lets you set your cost per point. So far it seems like a great lightweight solution, with some customization options (icons, emails, text). Setup was easy and the launching went smoothly. I would like to see the option to add a "more info" link in the widget so we can direct people to our rewards landing page.

Created a problem with theme liquid.No body answer from Support!do not install.Terrible application!!!!!!!!!!!!!!

A really great app, with this you can really implement everything and retain your customers in the long term. I can't believe that this app is free. You have done a good job!

I can not believe this app is free! I love it so much ! God bless whoever made this app... I love it so much makes my store feel way more connected to the customers

I installed this app to help me connect better to my customers. However the badge doesn't show on my page. Asked for help 5 times, but no answer after 3 Weeks. Really poor support.

App works for a little while and stops working. Reached out for help and got none. I have angry customers now that can't see or use points. Do NOT download this app.

The best amazing app I have checked full of apps this is the best, full of people signing up for my store just thanks to this app highly recommend downloading it does the job

My customers like this feature, it has worked reasonably well so far. Easy to set up, easy to change. I would love a slightly larger widget.

Best App ever! Easier to use and it's totally free! Would love to see more features developed in the future.

I found that it was easy to set up and use. Now to see if it works and attracts customers to the website.

I've set up the rewards and I hope it does the job. The app has acted fine so far. Easy to set up and use.

La app es genial, para ser una versión 100% gratuita cumple con lo ofrecido, no le pongo las 5 estrellas aun porque si falta mejorar muchas cosas, tengo varias ideas, pero me limita mucho que solo sea en ingles. Hay un par de errores que se deben corregir, pero no afecta el desempeño o el propósito de su creación, en resumen, es genial, justo lo que nuestra tienda necesita en este momento. Gracias.

There are no responses after I sent an email for technical support since 27/1. I would like to clarify more a bit on the game rule. I will re-rank the star after I got my solution.

We just started using this app and it's one of the best apps we have installed/used..... and it's FREE!!

It's great. I just wish that I could send out reminders to customers about how far they are from their rewards goal and what they can get with those points.

I have contacted the customer service many times without any responses. Although the app is easy to set up, it's unclear to me how certain features work, so some help would have been appreciated. But nothing came back unfortunately.

Horrible customer service. Although it is easy to install, there are some questions I have, I've reached out multiple times over the month and no response whatsoever. So disappointed

Easy setup, however, when I did reach out for support, I never heard back from anyone. It's been 2 days and I have to un-install and replace with another app due to a critical issue - None of my customers are able to redeem any of the rewards points.

I have an issue with customers redeeming their rewards once they hit the target goal as it disappears from the 'Your Rewards' section. I've sent an email through over a month ago with no response. This app is great and easy to set up but unfortunately facing this issue.. please help.

Worst support team. Never replied to email queries in time. Still lots of bug in the app. Reached out to them several times but very unprofessional in handing customer issues

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