Back in Stock & Restock Alerts App Reviews

This app has already driven sales for us. Its really simple to install, use and provides the best shopping experience for our customers. Its also really cost effective. A must have for any start up or growing store.

Worked well for a while but then we started experiencing issues. Customers complained that they were receiving error messages when trying to register. The support team were not able to help with our issue so we uninstalled this app.

Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!

We had a js issue on installing the app, which includes a bit of debugging and customization. Amrinder was very responsive and fixed the issue in one day! We really enjoy communicating and the whole process. Best of the best! Really appreciate the help!

Love this app! Installation and set up was easy, and Amrinder from the support team was very helpful with some minor design issues I had. The email restock notifications are great at bringing customers back to buy products, and SMS notifications return even better results which was a nice surprise. It's also been useful in helping us understand demand for out of stock products. Overall, highly recommended for anyone looking to make more sales and grow their marketing database at the same time. Well worth the money for the paid plan

This app has really helpful our small business especially during COVID-19 with supply issues . It has also reduced my workload as I no longer get product enquiries about "when will this be available" Amrinder was amazing with the set up and is always so very quick to respond and super helpful. I would definitely recommend this App.

Great app! Lets our customers know exactly when our products are back in stock.

Love this app. It's way more than a simple "email when back in stock" app. The team is also one of the most responsive developers I've worked with. Thanks Eastside Co.

After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.

I've used this app for years and it's one of those automations that takes care of issues in the shop so I don't have to. I love that my customers have their needs met by having an app let them know when our products are back in stock, especially since stock issues are what we have with seasonal products, etc. Very easy to use.

I was charged $5 immediately after installing the app, but the app did not take effect in my store. I have deleted it.

It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.

After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved. Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.

We liked the app for the cost, and it looked nice on our product pages since we could custom brand it. One thing that would have been helpful is being able to download a full list of subscribers over a set date range ourselves instead of waiting a few days to hear back from support team. Recommend for smaller shops that don't really need any custom features!

I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.

Using this app on a few stores already, works good for us. We customized the widget to fit our theme. The support was responsive and helpful.

We use this app and like it. The support is 1st class and very quick. Download and use this app with confidence.

Great little app and very reasonably priced. I had issue with settings so emailed them and it was fixed within hours - so 5 stars from me

The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me. I also had issues with the timing of when the alerts are sent out. It is EXTREMELY DELAYED ! If you are a small business that does not need to update multiple times a month with multiple products ... then you should be fine with this app. They are good with responding and helping to update your site if you need them too.

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