Transcy: SMS Marketing App Reviews

thanks to Raymond for excellent customer support. At first the app is quite hard to use but he jumped in and helped me out. Now I'm more familiar with the app and can start my SMS campaign.

The customer service really helped me a lot, and the staff is called "Raymond". I will keep on going to learn to use the app.

I needed support because there was a sync problem. Chat support was ignoring my messages. I asked several times to speak with someone that can help me but to no avail.

The customer support team was very polite and helpful. It was difficult to understand some things, but they were helpful.

I've been using Messent free plan for a while and today I received an email about their offer 90-day free for premium plan. So I upgraded my plan and tried out all the premium features. This offer is really helpful for me since coronavirus pandemic has affected my business in the last few months. Hope this holiday sales will surge!!

Tive um pequeno problema na utilização mas foi resolvido/esclarecido, obrigado pelo atendimento, continuarei usando pois é a ferramenta mais completa.

Marqué gratuite, elle ne l'est pas ! On vous demande vos coordonnées puis une fois l'automatisation crée on vous demande de payer pour les sms!! A fuir

The Support is incredible with my custom requirements and the team has a great app. The UI is very easy to use. Definetly recommend giving them a try.

This App is very good! They help me step by step to solve it. I highly recommend them. Jennifer always help me.

Bad App, a bad imitation of others, not very transparent about the costs. They appeal to hidden policies, I had the terrible experience of charging $ 100 for a campaign that despite having told support TWICE (demonstrable). They continued the delivery against my will, consuming the entire budget in seconds. I'll ask Shopify for a refund since they refused and offered me a ridiculous 10%.

Great customer service. We just get installed the app and now we are expetcing for the results!!!

Great customer service, they are open to feedback and always looking to improve SMS marketing functions .

I used the app to help me increase my reach with my customers and save me time. So far so good! Thanks fro this awesome tool. It is easy to use, and allows you to test what you create before sending it to customers!

Sorry but I found this app complicated. The other apps that are out there have much better segment options and I can create specific list. On this app you can only segment customers, but you can't create a list of it. Then you don't know how many people you have in the segmentation so you don't know the cost of sending out the text message. I been in contact with their support but they don't get what I mean. Sorry moving on.

Very fast response time with my issues I couldn’t figure out, they easily helped me out. Thanks a lot!

Just started using it. Simple and nice UI. Hoping I make some bucks through it. They have other cool apps and I would use those too if this works. Wait and see!

Just setup so haven't really used them yet, but the setup seems a bit complicated. Will update this review when I get a better view of the experience. Update : I had some issues during set up but their customer support was absolutely amazing and they soon solved my problems. This was honestly one of the best customer support I have ever had. The app looks great and there is lots you can do with it. Some great SMS features for beginner and advanced marketing techniques. I would highly recommend them. Well worth it. Thank you so much

The interface is the best out there, as well as the integrations and capabilities. It's super impressive.. I hope it will increase our sales. Will comeback soon to review again.......

scam go away and far from them they will just steal your money, i complain to the guys and saud that the service is bad, he replied "thanks i apreciate" he even joke about the situation

I liked this app because it was very easy to use. It’s definitely good for SMS marketing and very good customer experience.

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