Ongoing Subscriptions App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
118

Ongoing Subscriptions App Description & Overview

Ongoing is a MUST-HAVE Shopify subscriptions app - complete with frequency discounts, automatic recurring payments, & helpful reports!

Ongoing increases your revenue by enticing shoppers to create repeat orders on products they love with discounts.

With Ongoing, you can turn ANY product into a subscription so customers can order it again & again.

For example, an online store can offer a bag of coffee as a subscription AND as a one-time purchase so shoppers can “Subscribe & Save” by purchasing a bag of coffee on a weekly, monthly, or quarterly plan --- earning you more money!

How does Ongoing Subscriptions work?

Ongoing lets you offer & accept recurring payments for your products.

First, you choose a product you want to become a subscription. Then you create subscription plans with flexible delivery options such as weekly, monthly, quarterly, or yearly (or a mix of options).

What type of subscription discounts can I add?

You have the option to offer a discount on subscription orders.

  • Percentage-based discounts. Example: 15% off
  • Amount off discount. Example: $15 off
  • Set Price discount. Example: $39.99

Customize your discount according to how often the customer is ordering the product. More frequent subscription orders can get rewarded with a greater discount.

What type of subscriptions can I create?

You can create weekly, monthly, quarterly, & even yearly plans.

  • "Pay per delivery” is a plan where a customer pays for goods or services per delivery (Example: $15 per month)

  • "Prepaid” Customer makes a single payment upfront (Example: $100 upfront for annual membership)

BENEFITS
  • Drives Sales!
  • Predictable Revenue
  • Improves retention rate
  • Earn recurring revenue
  • Increases customer loyalty
  • Lowers customer acquisition cost
  • Cross-selling & Up-selling opportunities
  • Encourages customers to subscribe to get a discount
  • Awesome customer service! We answer emails super fast!
  • Repeat orders - Ability to forecast future sales & income
  • Increases shopper confidence by showing them how much they save if they subscribe
FEATURES
  • 1 Click Install
  • Build a Box
  • In-app Chat Support
  • PCI & GDPR Compliant
  • Automatic Recurring Billing
  • Beautiful Subscription Widget
  • Automatic Recurring Payments
  • Works on any product or subscription box
  • Create a subscription plan for any product
  • Subscription order history & management
  • Incentivized pricing with subscription discounts
  • Revenue reports: See what our subscriptions app has earned you
  • Customers can choose flexible delivery options & billing frequency
  • Custom installation support ensures Ongoing looks amazing on your theme!
  • Customer Portal dashboard, subscribers can manage & track subscription orders

~ Made in California USA

  • Complimentary On-Boarding Call

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App Name Ongoing Subscriptions
App Category Selling Products
Published
App Price From $99/month. 30-day free trial. Additional charges may apply.
Support E-Mail support@ongoingsubscriptions.com
App Website

Ongoing Subscriptions Features

EASY SUBSCRIPTIONS! AUTOMATIC RECURRING PAYMENTS + BUILD-A-BOX.

Easily Create Subscriptions

Subscriptions help customers order products on a recurring basis. Track & manage subscription orders in one convenient location

Offer Recurring Orders

By creating repeat customers with subscription products you can grow your customer base and set up your business for future success

Auto Recurring Payments

Automatic recurring billing streamlines the process. Automatic discounts Incentivize customers to make repeat orders & increase order values

Ongoing Subscriptions Comments & User Reviews 2024

(United States)

I was looking for an application that would allow for re-occurring orders. After installing the app, a phone call came through from an employee with ongoing subscriptions. I was on the phone with Adriana for 1 hour, and she walked me through how to integrate the product, and how to get it up and running. I am very impressed with the support, and I am excited to add this to our site.

(United Kingdom)

Absolutely love this app! I have been wanting to try subscriptions on my website for a while but was always putting it off as I could not allocate enough time to get my head around (I'm not a computer whizz). Luckily I took the leap and WOW, completely blown away with how easy it's been and how I was given an easy guide to make it happen. Adriana was always there to help if I had a question and I could not be more happier!

(United States)

Within 45 minutes everything was set up. Adriana was a massive and easy help. Been putting off my subscription idea for months and I am very happy to have used this platform. The free plan is great but there is a 2.0% fee on all transactions. But its totally fair and worth it for the amount of support the creators give.

(United States)

I have always wanted to do a subscription box but I kept putting it off because every app I have come across was not user friendly. I came across Ongoing and Adriana reached out over the phone. I told her exactly what I wanted, gave her access to my Shopify account and she set everything up for me! All I have to do is activate it when I am ready. She took the stress right off my plate and made it happen for me. I highly recommend Ongoing for any small business looking to expand into subscriptions. I had a wonderful experience with Adriana, she really cares about her clients and wants you to succeed! She was able to answer all of my questions and offer advice on billing dates/fulfillment. Highly recommend! I definitely feel comfortable using this app.

(United States)

I'm in love with this app, very great customer service! They are still small and growing and highly suggest using them if you're looking for a subscription app.

(United States)

The app has been great in helping us track our subscribers and identify any profile issues that may occur. Adriana always provides prompt, reliable responses to help us troubleshoot and fix any issue we may have when using the app with our store and products - even on weekends! We appreciate the stellar customer service!

(United States)

Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!

(United States)

I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!

(United States)

We love Ongoing Subscriptions! Everytime we've had questions or needed troubleshooting help, their team made the process effortless for us. Such a great Shopify app for the price!

(Canada)

EXACTLY what I needed and when I reached out for help setting it up the owner responded within like 20 minutes and helped me with EVERYTHING - couldn't recommend higher! <3

(United States)

Toothandtailz.com - "Wagging our tails"...super easy install and set-up took less than 20 minutes. Great customer support and very quick response time. We will need to see how this plays out as we add more products and variants but so far so good!

(United States)

Currently using this app for our subscriptions and I must say I am impressed especially with their customer support. You can tell that they value all their customers and would help out in any way they can. Thank you Adriana and Ongoing team!!!

(United States)

This app has been amazing for my online subscriptions! The customer service is also amazing and very quick

(United States)

The app seems very intuitive and easy to navigate. Setting up a subscription was very easy. I am excited to offer this service to my customers. Highly recommend.

(United States)

I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!

(United States)

Adriana was extremely knowledgable and helpful. She was with us every step of the way. The Ongoing Subscription app works fantastic and I would highly recommend it for anyone trying to increase their website sales .

(United States)

Adriana was awesome! Walked me through the entire process! From entering products to adjusting timing & discounts!

(Canada)

I purchased this app and figured i would try and set it up in the evening after i was done work in my studio. Well the owner called me and walked me through complete set up and in 20 minutes i was up and running. I already got 4 subscribers enrolled and it was easy. I LOVE how i can see exactly who joined which product so easy and now everything is all in one place! THANKS SO MUCH

(Australia)

I love how easy this app is to set up and use and how absolutely incredible the support team are! Couldn't recommend this app more!!!!

(United States)

Usually, I like to wait at least 30 days before reviewing an app, but it would be an injustice to not share my wonderful experience now rather than later. I installed this app today, Saturday, Mar. 05, 2022. I had an issue with how my product description relocated and changed. I sent the developer an email explaining my issue. I really wasn’t expecting to hear from anyone on a Saturday evening. So, understandably when I got a call to assist me I was blown out of the water. My issue was resolved and Im loving the layout and function of this app. Thank you so much Adriana yo your prompt attention to my email.

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