Junip ‑ Product Reviews & UGC App Reviews

APP CATEGORY
SCORE
4.9
TOTAL RATINGS
290

Junip ‑ Product Reviews & UGC App Description & Overview

Helping 2,500+ of the fastest growing Shopify brands gather & display reviews everywhere that matters

Gather more reviews & increase your conversion rate, all at an affordable pricing point

Install Junip to see why major DTC brands like Doe Lashes, Huron, Gear.com, Baboon to the Moon, Senreve, Manduka, Soft Services, Vacation.inc, Homesick Candles, Tens & more have made the switch!

We get you set up in minutes, with priority support and powerful customizations that are built to scale with your brand.

There are two main parts to Junip:
1. On site displays & widgets

Junip is built to convert. Period.

Extremely easy to install (no code!), Junip adds performance focused displays to your product page. You can also feature reviews on your homepage & have a dedicated page for product & store reviews.

2. Requesting reviews

Meet customers when and where it’s easiest for them to review - run campaigns for past customers & auto solicit reviews for new customers. You can send using our templates (one click) or integrate with your ESP!

Some more important areas are...
  • Admin: reviews should be easy to manage. That's why we built Junip in the same framework as Shopify. It's dead simple!

  • Review links: a dedicated link that allows customers to complete a quick passwordless auth, then review any past purchase from your store

  • Photo & video reviews: we ask customers for photos & videos! Display using mobile first media galleries

  • Product traits & custom questions: ask customers about specific things like "fit" or "quality" and display them on reviews.

  • API: if the out of the box displays don't quite fit the bill, make use of our API to build completely bespoke displays!

Finally, Junip has all these features as well:
  • Multi-store
  • Google Reviews snippet (auto-installed)
  • Powerful moderation
  • Media Galleries
  • Auto-approving reviews
  • Store reviews
  • Review replies
  • Discounts (incld tiered incentives)
  • Branding/display customization
  • Update emails
  • Dark mode
  • Email customization
  • Review reporting & analytics
  • Tiered Incentives
  • Forms Handoff
Google Shopping

One click syndication of reviews into Google Shopping. All verified reviews can be used in product listings, displaying in organic as well as paid results. For more complex feeds, we offer catalog management (GTIN, Brand / MPN, Product Name)

Integrations

Junip has integrations with Klaviyo, Omnisend, Postscript, Attentive, Drip & more. These integrations let you fully manage the request process! You can also send "Review Created" events into these tools to help with reporting & kick off other flows.

Getting started:

We provide easy migration & review importing from all other & legacy review apps. Start today for free & make the most of your reviews!

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App Name Junip ‑ Product Reviews & UGC
App Category Store Design
Published
App Price Free plan available. 14-day free trial.
Support E-Mail support@juniphq.com
App Website https://junip.co

Junip ‑ Product Reviews & UGC Features

Gather & display reviews (product reviews, store reviews, UGC).

Collect more reviews & UGC

Automatic product & site review requests on new orders, send campaigns to old customers. Gather and display more reviews, photos & videos

Automatic install & easy setup

Junip automatically integrates with your theme and CSS styling. Seamlessly import your existing reviews so you don't skip a beat

Powerful integrations you need

Google Shopping approved - boost conversion in shopping listings. Send requests from Junip, Klaviyo, Postscript, Attentive, Omnisend & more

Junip ‑ Product Reviews & UGC App Integrates with:

Attentive Drip Google Shopping Omnisend Postscript Klaviyo

Junip ‑ Product Reviews & UGC Comments & User Reviews 2024

(United States)

We just replaced YotPo with Junip. Support was great getting everything setup and all is going very well! We really love Junip!

(United States)

Junip has proven to be a great resource for collecting customer and product reviews. And their service is excellent. When I had an issue, they responded right away. Very happy!

(United States)

We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!

(Canada)

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

(United States)

I recently installed Junip and had issues importing the reviews from my previous platform. The customer service was extremely helpful and they quickly resolved the problem. Highly recommend this app!

(Canada)

Great product with very awesome post-purchase flow and review generation. Top notch support. Highly recommend!

(Canada)

We are loving Junip so far. Have tried a few of the other larger and maybe more widely known review apps and so far Junip beats them in all categories.

(United States)

Easy to use, import reviews from other places, and awesome support. We've been using Junip for over 2 years now through several site refreshes and they've been incredibly helpful in communicating our customers' experiences to those considering purchasing.

(United States)

5 stars for superb customer service alone. I left a review due to some issues I was having with connectivity and showing my review (that I was able to rectify), but the change is my review is based on Marcus C who wrote me MORE THAN ONCE to make sure I felt supported. You don't find that level of support for a business as small as mine. Not only did he offer to support me himself, he left instructions on how to follow up in the future. Things happen, technology fumbles, but customer service goes A LONG WAY with me. Junip has a gem with Marcus C. Thank you!

(United States)

Junip has been easy to integrate and use with our site. We had trouble importing some of our previous reviews but the support was top notch and super patient with us. I highly recommend this app to anyone looking to add product reviews to their site. Thanks Marcus for all your help!

(United Kingdom)

Junip is a great app, but what is even better is the customer service! Specifically the ongoing help that I have received from Marcus Cardoso. Marcus has answered many questions and has been working with me to transfer thousands of reviews from another app to Junip. Delighted with this app and the service provided.

(United States)

Incredibly helpful at the start and throughout. Made an easy transition and, unlike so many other apps, they provide out-of-the-box customization even at the lower tiers. Customer service is prompt, helpful, and detailed.

(United States)

5 Stars all around. Customer support is second to none. Looks better on our site and improved site speed. Highly recommend.

(United States)

Está servindo bem ao propósito. Plano gratuito satisfatório. Recomendo a utilização do app na loja, sendo possível adicionar reviews de produtos e da loja, tanto nos produtos quanto na home.

(United States)

We're happy with the service. We have it integrated with Klaviyo and run our campaigns there. It works great. Whenever we reach out to support, they're quick to respond and have been very helpful. We do hope they add more customization options for styling review pages though, as right now it's very limited.

(United States)

This app was super easy to install and gives great display options. Its also very mobile friendly and easy for customers to place reviews with rich media. The best part is that after we installed it, someone from Junip placed an order on our site and sent us a personal note. Great company with great support for their merchants!

(United States)

Really good and full-featured app at a good price, especially when looking for more advanced features like syndicating reviews across multiple stores. The onboarding support was excellent and got us up and running quickly.

(United States)

Junip saved the day! We switched over from an over-priced bloated alternative app and we haven't missed it a single day since. Junip's support team is perfect, and the product is simple and effective. THANK YOU JUNIP!! - Team Leaf

(United States)

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

(Canada)

We just started using Junip and so far it's been easy to onboard and implement. We integrated our review flows with Klaviyo and it was straight forward. Whenever we had questions, the Junip team (Marcus in particular!) have been very friendly and very quick to respond with helpful solutions.

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