IThink Logistics App Reviews

SCORE
4.5
TOTAL RATINGS
124

IThink Logistics App Description & Overview

iThink Logistics is an AI-based logistics aggregator. We are your one-stop solution for integrating multiple courier platforms over a single dashboard. iThink Logistics is a shipping software in India providing services to more than 26000 pin codes in India.

  1. Import all your shipments automatically in one place. No more hassles of data loss and as you get everything organized and sent to you.

  2. Update the delivery status to your customers by live-syncing the orders in real-time.

  3. Notify your customers through automated IVR, WhatsApp, and SMS, for all undelivered shipments.

  4. Now deliver in more than 14000 + pin codes, with 24*7 customer support and minimal shipping rates.

  5. Measure your customer satisfaction through the net promoter score and understand your customer loyalty in a better way.

Real-time tracking

Update your customers with every information about their packages in real-time. Keep them assured of delivery with a live tracking system. You can provide your buyers with the option and comfort of tracking their orders through different ways like SMS and email updates.

This real-time tracking and tracking system will help you to view the location of your fulfillment vehicles in real-time, 24 hours a day from anywhere.

Automate your order syncing, generating shipping label, and pick up requests

You can now automate your order syncing by setting up a fixed syncing time, without having to manually import orders every time. Our features like marketplace store sync, automated label generation and pick up request is here to ease and simplify your shipping process.

You can automate your shipping operations by choosing iThink Logistics shipping platform that provides you with multiple features to lessen the hassles of manual shipping. Import all orders without having to manually sync your website each time you get an order.

Send Real-Time Notifications

Verify the order status through IVR, WhatsApp, SMS, and manual process once the order moves from one stage to another. Now get real-time updates every time your order completes a shipping procedure.

Simplify your order management and ship anywhere in India using the best shipment services at a discounted price. We have an easy integration procedure for your online store and marketplaces which allows automated sync and order tracking facility along with real-time notification at your ease.

24*7 customer support

Our dedicated NDR support team will be at your service to offer you the quickest solution to your problems and help you efficiently deliver more. Call us to resolve all your shipping-related problems with a minimum TAT. We specialize in providing expert IT services and are available to provide you with online support 24*7.

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App Name IThink Logistics
App Category Orders And Shipping
Published
App Price Price: Free
Support E-Mail support@ithinklogistics.com
App Website https://ithinklogistics.com

IThink Logistics Features

E-commerce shipping solution in India.

Automated delivery reattempts

Notify your customers through automated IVR, WhatsApp, and SMS, for all shipments. Unique action is taken against each undelivered order.

Easy Multifunctional dashboard

A perfectly synced multi functional dashboard to simplify the management of your shipments. Get action taken on every non-delivery real-time

Smart auto generated reports

No hassle of maintaining manual reports, Get auto-generated reports for every shipment through email. Everything organized and sent to you.

IThink Logistics Comments & User Reviews 2024

(India)

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

(India)

Was using it in hello for many times but now the service which has become the most rubbish then definitely check it once before using and one special thing if you like 35% to 40% RTO chargeable then its In RTO category they give double return and if you don't hear many excuses in giving refund due to lost parcel then you can definitely go with it otherwise use someone else and don't join with it These parcels will tell you any technical excuse after the miss and tell you that it is your fault. Pre-paid parcels will also be returned In many places you will send parcel then your customer will have to go to pick up 10 KM away and they will not do door step delivery and special thing these people will not tell you in advance otherwise your parcel will be returned and you have to pay for it too Even when a shipping company does not deliver on any pincode, these people take the parcel and do RTO and keep taking money from you. When a company picks up your parcel and your parcel will remain at its warehouse for 10 days, it will not start shipping if your customer's delivery lasts for 25 days, then the app will use it and for this these people are not responsible After special 3 days there is no responsibility for your parcel, they should not be lost and show the delivery but the customer did not get any such reason, it is your responsibility. This is the experience after working with them, please ask them these questions before starting work.

(India)

I am using this app since 2+ years, whenever we faces any issue my account manger Devanshi & Arbaaz are on toes to help me out, I would suggest every Ecommerce seller to experience their services as they are having experienced & skilled staff.

(India)

I use Ithinklogistics for shipping my order's for my website • https://pro-sellers.in/ I am happy with the support and working with Ithinklogistics is really awesome my RTO Ratio is very less & thanks to all the member's hiral mam / Kinjal mam / Mayank / dilip sir always there for help when we needed ! If any one looking for courier service aggregator and thinking with which logistics service provider you should ho with k would highly recommend to go with Ithinklogistics i have tried almost all major service provider and i am working currently with Ithinklogistics and i have seen ↓ • best customer support • my rto ratio has come down drastically • awesome AI interface • easy order creation & cancellation • start shopping with just adding ₹100 in wallet • Next day Cod remittance • Personal account manager who will help you with each and every query in real time & more Pro-sellers ®

(India)

I think is a best logistics company. We are really happy with your service & also very good support from Mehul Vora. all staff & founders are very helpful. Thank you I Think team.

(India)

Delivery Experiance is very good helping staff with fast Delivery Also taking good care Of NDR. Keep I Up

(India)

we love ithink and its services. prompt action, highly recommended. No issues, perfect on every score. we have tried lots of other services, this one is the best.

(India)

As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.

(India)

the executives aren't helpful at all . If any of your shipments gets lost or you receive incorrect items , They will not help . Rather the account manager (Sejal) would say ' we aren't going to take any loss on the same ' . They would even blame the seller only by stating ' you must have ordered the wrong items from somwhere . Seems like they are getting the claims from courier company but won't refund the seller.

(India)

HONESTLY ITS COMPLETE SCAM! For 300gm they charge you Rs 122 doesnt matter which zone on an average there is too much of weight discrepancy, there is no customer support whatsoever, they allot an account manager but in reality he doesn't have any knowledge they keep diverting to each other and will ask you to email , which again they keep forwarding to each other in any dispute , there are multiple other option if you really want to save your money then you should like for more established providers then these newbies who are trying to scam businesses.

(India)

They have given us a key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.They are always happy to help us thanks to Bhumika and Team for your support.

(India)

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

(India)

Big thumbs up for their services. I have been using iThink for more than 3 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Shiprocket for this specific reason only) they have dedicated member to resolve issues. Special thanks to Sagar from Accounts and Sagar from Sales Team for quickly resolving any issues that I faced since the day I started here. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.

(India)

Their customer service is the best we are loving to work with them. We like sevice of ithinknlogistics. We are safe about payment that is best point with Ithink Logistics.

(India)

Big thumbs up for their services. I have been using iThink for more than 1 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Nimbuspost for this specific reason only) they have dedicated member to resolve issue. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.

(India)

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

(India)

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

(India)

Good Service Fast Delivery Good Service Fast Delivery Good Service Fast Delivery Good Service Fast Delivery Good Service Fast Delivery

(India)

Bast Service quality in logistics, Very good and supportive service. Refer to start. Best work in Indian eCommerce.

(India)

We are using Shopify for a long time its the best and wanted to find something similar for our delivery. We came to know about iThink logistics. Both of them run super smooth together. We love Shopify and iThink logistics.

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