Govalo App Reviews

APP CATEGORY
SCORE
4.7
TOTAL RATINGS
14

Govalo App Description & Overview

Reinvent your digital gifting experience with customizable gift cards and easy-to-use store credit.

Whatever the occasion, gift cards are a great way to give someone a gift they’ll truly appreciate. Yet many Shopify merchants either don’t offer gift cards or rely on bulky, slow solutions.

Govalo changes that.

Create an enhanced gift card for your store, with the customization you need and the personalization your customers want. Build strong relationships, improve retention, and grow your business.

Grow your gift card sales and increase AOV with a feature-rich gift card.

We focus on the features that make it easy for you to sell more gift cards right away, no matter which Shopify plan you’re on.

  • Fully customizable, branded gift card experience. Add your brand’s flair, voice, and language to your customer-facing UI.

  • Enable customers to add their personal touches - add gift notes and send their gift cards directly.

  • Allow customers to schedule gift cards in advance and set your local timezone to ensure gift cards arrive precisely when they’re supposed to.

  • When a product runs out of stock, customers will be prompted to purchase a gift card instead with our Out Of Stock feature.

  • Add multiple gift card products to create collections, or swap out cards seasonally, and add up to 20 images per gift card.

  • Develop a best-in-class returns program using Store Credit features

Integrate with some of Shopify’s best apps to expand your gift card sales

We build integrations that empower merchants to deliver on their sales strategy by enhancing the gift card experience.

  • Make use of segmentation and customer data to send tailored email marketing campaigns using our email integrations

  • Give the gift of subscriptions with a better gift subscription product with multiple subscription solutions.

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App Name Govalo
App Category Selling Products
Published
App Price Free plan available. 7-day free trial. Additional charges may apply.
Support E-Mail support@govalo.com
App Website

Govalo Features

A new gift card and store credit experience.

Customizable Gift Cards

Set-up gift cards that fit your strategy. Customize for CX- language, timezone, text etc. Add multiple cards, each with up to 20 images.

Store Credit, Analytics & More

Easy-to-use store credit feature to boost customer experience. Access a data-led dashboard to make smarter decisions for your strategy.

Enhanced Gift Card Experience

Enable customers to personalize their gift cards - add gift notes, schedule a card, and send it directly to their recipient.

Govalo Comments & User Reviews 2024

(United States)

This is the easiest to use Gift Card app I have found. The customer support is quick and very helpful.

(United States)

Fantastic app! I needed giftcards ASAP over the holidays, and it could not have possibly been easier to set up using Govalo. In a matter of minutes we were live. The app is slick, intuitive, and works exactly like it says it will. Our customers love it too!

(Switzerland)

Govalo Gift Cards is a new player and has without a doubt the most advanced and up to date solution. Few bugs at the beginning, but they have all been solved after a couple of days. Amazing customer support!

(United States)

Great app, but we needed a little special configuration for it to work with the Rebuy upsell smartcarts on our 4 stores, but Govalo support responded and solved these issues very quickly. Just an FYI that there is no setting in the app to keep it from adding order discounts to gift cards, so customized script has to be added to Shopify to accomplish this.

(United States)

Words cannot express how much I love Govalo! The setup process is stress-free, customers are choosing these over the standard Shopify giftcards, and I really can't thank Rhian and her team enough for creating such a wonderful app for CPG brands and our customers! - E.

(United States)

The team at Govalo had amazing customer service and were able to accommodate for our headless Shopify experience right before the Q4 holiday season arrived. Through their app we were able to see a 400x increase in our gift card sales. We found that customers really enjoyed sending gift cards to their beloved recipients w/ a custom message at a time of their choosing. Would recommend this app if you're looking to increase gift card sales + experience an every growing app w/ an amazing team.

(United States)

We were able to create a Gift Card in less than an hour and tested it to great success. Hoping to create seasonal cards soon -- We did reach out for Customer Support and they were terrific and responsive.

(Germany)

Wanted to buy, only had one question in advance and sent it to them. No answer for one week. So maybe I get a response when writing a valuation...

(United States)

Prior to Q4 holiday gifting season, we're pleased to have found Govalo to further optimize our eGift card experience. Govalo allows for custom greetings, specific delivery dates/times, sending directly to the recipient, and many more critical capabilities. The Govalo support team is incredibly responsive and helpful too!

(United Kingdom)

Amazing customer service, very fast and happy to fix anything. Much appreciate your help getting the app how I want it on our site

(United States)

We've had a great experience with this app so far! Govalo's support team was beyond helpful in creating the experience we were imagining for our customers. Definitely a major step up from the default Shopify gift card!

(United States)

Great app super easy to install and set up! I like how it is just a gift card app, not a bunch of other stuff you don't need.

(United States)

Blown away by how incredibly easy it was to add this app to the PirouetteNYC site. Love how it prompts shoppers to purchase a gift card, especially when a certain item is sold out in the gift recipient’s size. And really appreciate how the instructions walk you through every step of the process, plus provide sample language for the product page, even how to feature the gift card on the nav bar. The Govalo developers truly thought of everything!

(United States)

This app is filling so many gaps in the gift card space for us – sending to recipient, scheduling the send to recipient (i.e. TRUE gifting), minimizing winback strategy for sold out items with the option to buy a gift card instead. The interface is clean and user-friendly so it's ideal for shops with any level of dev support to implement and use effectively.

(United States)

AMAZING support. Just what I needed in a gift card app to replace Shopify's dull gift card process that doesnt let you "send gift card" to others.

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