Govalo App Reviews
Govalo App Description & Overview
App Name | Govalo |
App Category | Selling Products |
Developer | Govalo |
Published | 23 September 2021 |
App Price | Free plan available. 7-day free trial. Additional charges may apply. |
Support E-Mail | support@govalo.com |
App Website |
Govalo Features
A new gift card and store credit experience.
Customizable Gift Cards
Set-up gift cards that fit your strategy. Customize for CX- language, timezone, text etc. Add multiple cards, each with up to 20 images.
Store Credit, Analytics & More
Easy-to-use store credit feature to boost customer experience. Access a data-led dashboard to make smarter decisions for your strategy.
Enhanced Gift Card Experience
Enable customers to personalize their gift cards - add gift notes, schedule a card, and send it directly to their recipient.
Govalo Comments & User Reviews 2024
This is the easiest to use Gift Card app I have found. The customer support is quick and very helpful.
Fantastic app! I needed giftcards ASAP over the holidays, and it could not have possibly been easier to set up using Govalo. In a matter of minutes we were live. The app is slick, intuitive, and works exactly like it says it will. Our customers love it too!
Govalo Gift Cards is a new player and has without a doubt the most advanced and up to date solution. Few bugs at the beginning, but they have all been solved after a couple of days. Amazing customer support!
Great app, but we needed a little special configuration for it to work with the Rebuy upsell smartcarts on our 4 stores, but Govalo support responded and solved these issues very quickly. Just an FYI that there is no setting in the app to keep it from adding order discounts to gift cards, so customized script has to be added to Shopify to accomplish this.
Words cannot express how much I love Govalo! The setup process is stress-free, customers are choosing these over the standard Shopify giftcards, and I really can't thank Rhian and her team enough for creating such a wonderful app for CPG brands and our customers! - E.
The team at Govalo had amazing customer service and were able to accommodate for our headless Shopify experience right before the Q4 holiday season arrived. Through their app we were able to see a 400x increase in our gift card sales. We found that customers really enjoyed sending gift cards to their beloved recipients w/ a custom message at a time of their choosing. Would recommend this app if you're looking to increase gift card sales + experience an every growing app w/ an amazing team.
We were able to create a Gift Card in less than an hour and tested it to great success. Hoping to create seasonal cards soon -- We did reach out for Customer Support and they were terrific and responsive.
Wanted to buy, only had one question in advance and sent it to them. No answer for one week. So maybe I get a response when writing a valuation...
Prior to Q4 holiday gifting season, we're pleased to have found Govalo to further optimize our eGift card experience. Govalo allows for custom greetings, specific delivery dates/times, sending directly to the recipient, and many more critical capabilities. The Govalo support team is incredibly responsive and helpful too!
Amazing customer service, very fast and happy to fix anything. Much appreciate your help getting the app how I want it on our site
We've had a great experience with this app so far! Govalo's support team was beyond helpful in creating the experience we were imagining for our customers. Definitely a major step up from the default Shopify gift card!
Great app super easy to install and set up! I like how it is just a gift card app, not a bunch of other stuff you don't need.
Blown away by how incredibly easy it was to add this app to the PirouetteNYC site. Love how it prompts shoppers to purchase a gift card, especially when a certain item is sold out in the gift recipient’s size. And really appreciate how the instructions walk you through every step of the process, plus provide sample language for the product page, even how to feature the gift card on the nav bar. The Govalo developers truly thought of everything!
This app is filling so many gaps in the gift card space for us – sending to recipient, scheduling the send to recipient (i.e. TRUE gifting), minimizing winback strategy for sold out items with the option to buy a gift card instead. The interface is clean and user-friendly so it's ideal for shops with any level of dev support to implement and use effectively.
AMAZING support. Just what I needed in a gift card app to replace Shopify's dull gift card process that doesnt let you "send gift card" to others.
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Govalo App Tips, Tricks and Rules
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Govalo App Alternatives & Competitors
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