Glow: Loyalty Points & Rewards App Reviews

I am trying to get in contact with someone and none answer I been charge $25,000 dollars I only have 535 members thank god my card didn't go true but now I can't print labels because I have a bill for 25,000 I need this fix now

It's a great app with great features and is reasonably priced. However, it currently has a serious bug. If you change a customer's email address, you will have multiple accounts for the app and the number of customers to be billed will increase at the same time. If you are considering implementing this, please keep this in mind. I have requested an improvement from the development team and am awaiting it. I will review it here again when it improves.

We've been running the Rewards and Refer a Friend programme for about a month and the early customer take up and reaction is good. The App itself is pretty much intuitive, quick to set up and highly brandable. When we've needed support it's always been forthcoming and helpful, but if you're in the UK be aware they operate on East Coast USA time zone. We've happily moved up from the Free plan to the first level of Paid for based on our early experience. We love to be able to integrate with JudgeMe Reviews

For the first glimpse, the app looks very interesting; but practically it doesn't work! I installed it, customized it, and tried it but it's not reflecting the addition of points after purchases. I raised the issue to the support team a week ago, and chased them twice for updates. Last update I had was that they are "checking" and that was 3 days ago - till now it's neither resolved, nor I heard from the support team.

Speedy and professional customer service. A bit pricey when you have more than 50 users but other than that our experience has been good so far.

Great app. I have used this for about 6 months to gain customer confidence and repeat business. It has improved my POS and online sales.

I love this app! Although I am a new business I have already implemented the app and am offering rewards to my customers. I see this as a long term relationship to help grow my business and customer loyalty.

This is a very detailed app that works great with Shopify. It includes all of the features you could possibly want, at very affordable prices. The customer service / help system is second to none. When I contacted them I received timely, accurate, friendly assistance. I have finally found the system that will work for our company, and I am so glad we located GLOW for our Loyalty Program.

I'm using this app to launch my loyalty program. I think it's very complete in free mode. Also paid modes are MUCH CHEAPER than other apps, so in case you need an upgrade it's not a big deal to pay. Everyone it's always in contact, it's easy to resolve any questions or problems

Best loyalty app I've found. Vip tiers at an affordable price, no order limits, easy setup, lots of customization and a clean and modern looking design. And great customer service from Chris!

This Glow:Loyalty App works great! So far, I have not experienced any issues with the App and I truly appreciate the pricing structure. As a start-up, it is challenging to find apps that don’t kill you with monthly fees when you don’t have a large customer base yet. It may not have all the bells and whistles as some big competitor Apps that have additional functionality for integrations, but I’m loving what it offers so far. I highly recommend it! Give it a whirl, because it’s free!

I only started using Glow Loyalty but my experience has been great. Easy to use, customer support has been excellent (thanks Ryan!). Migration from my old system was super easy, too.

Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any size and we're really excited for the future for our website and our customers now that we have this app installed. We're completely new to rewards points so the customer service has been simply amazing with answering our questions and helping quickly with installation support. Really nice bunch of people too :) Dear Glow - Thank you so much for creating this innovative app and for choosing the right (sensible and fair) price points. Congratulations and good luck. Dear Shopify - Kick all the other reward/loyalty apps out of the app store, Glow is the only one you need :) Cheers, Anthony

I have added this app to both of my websites, the support was amazing quick replies and simple easy to follow instructios. The initial setup was straightforward and took about 20 minutes. I can't comment on the sign up rate as yet as I have just gone live. Thanks to Ryan awesome support.

I am currently using the free plan. Although I haven't really had a chance to use it with customers and get their feedback yet, I must say that the customer service is great. They are patient and very helpful. Set up is super easy. App is also easy to use.

The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.

Easy set-up. Well priced at entry level. Very good customer service and response times from the Glow team with clear answers to questions asked. Does what it says it does. Haven't used the VIP Tiers as yet but all indicators suggest this will also work very well. Recommended.

The application is excellent that can be improved but what is available lately is one of the best for its functionality, made even better by offering an initial account for up to 50 customers in the loyalty system.

I would recommend this app to reward loyal customers. I was really happy with their customer service and happy to help structure a plan that works well for us.

We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!