FreshCredit ‑ Store Credit App Reviews

This app works well and is constantly getting better. The small dev team is very prudent about responding to any questions you may have. Though there are a few things I wish the app would provide, the team is working very hard with constant improvements on the app. If you actually want good customer service and a well made app I would get this one.

I love the idea of this app! It's so exciting and fun! It's also very simple to use and not all that expensive. Lastly, the customer service is fantastic! I had like a million questions and now I don't have any.

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

I started using this app to issue store credits to my customers. Shopify doesn't have this feature (crazy) and issuing store credit via Gift Card created false sales numbers. This is a much better system to track credit. Look forward to the day I can add expiry dates. Customer service is fast and friendly.

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Cara is so kind and helpful. A treasure for sure. She helped me thru the entire process. Ella Belles

O aplicativo resolveu meu problema, pois eu queria incluir e remover créditos para meus clientes usarem na minha loja virtual quando quisessem e que pudessem usar o valor total ou parcial do crédito, isso não consegui fazer com os cupons de descontos padrão da Shopify, então o Fresh Credit resolveu meu problema. Sem falar que estou sendo muito bem atendido pela Cara e ela além de muito atenciosa, tem me orientado a usar a ferramenta da forma correta. Fora isso, eu solicitei a tradução do texto do botão e do pop-up e o botão já foi traduzido, faltando apenas o pop-up, que eles se prontificaram a traduzir em 48 horas. Estou muito satisfeito. Parabéns a todos da equipe e pelo aplicativo bastante funcional.

This app works really well for our needs. I don't find it to be an attractive presentation and I wish I could modify the text on the pop-up box. Our clients are often confused when they have to check "I'd like to use all my credit today" because they think all their credit will disappear. Small improvements could be made, but it works well and makes our lives easier.

Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered

The service I received from Cara in resolving my issue was top notch! The support team is fantastic!

FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!

Cara was very helpful in loading customers for me &ensured the rest of the app was loaded correctly

Very easy to use application, my advisor Cara is very professional and answers all questions. Fantastic. I recommand

A great app for tracking Credit Notes and really quick, excellent customer service. Very easy to use. Sadly we couldn't use it as it conflicted with another wholesale app we were using. Gutted.

App was really easy to install and solves an important issue for us. Great customer service. Cara was very prompt in answering my questions and helping with install. Thanks!

App didn't work with my theme and they continued to blame other apps rather than rectifying the error on their end. Don't bother wasting your time with this app.

Does not work. My clients credits do not show up as promised with this app. I am cancelling as it is a waste of money

We had an issue with the app loading in our custom theme. We hopped on chat and Cara solved the problem instantly. Great app. Great customer service.

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