Form Builder | Custom Forms App Reviews

Great customer service! Accidentally deleted an form and really needed to recover the submissions and they got right on it

It's a great app with many features; however, don't count on their support team for assistance. Out of all the Shopify apps we've used, this one has the worst support we've ever encountered. Have a problem using the app? Good luck because nobody is there to help you.

They help me with my queries especially when I have issues using the App. I always reach out to them and they never failed to amaze me. I highly recommend it.

I had an error with my form. Quick contact on the chat line and my problem was resolved in 5 mins. Instant reply to my inquiry. Thank you for the great product and help.

Awesome app! Helps us to create wholesale-/customer accounts with several tags. Quick help via chat also :)

Very useful app especially with the payment option. Support was also helpful. Would be great if they eventually added it's own custom email blast feature so you don't have to rely on another app for emails.

This application help you to set redirection email when you have drawer with different subject and you want to create a ticket on CRM ! It was very helpful on Shopify to find this. Support team are very great ! They help us a lot and they are very friendly ;)

I downloaded the app to upgrade my customer registration list and the app fulfils almost all my needs. Customer support was very helpful and assisted me throughout the whole setting up process.

App is super helpful to manage custom forms. Highly customizable! The support from Rishav was great when I had questions.

L’app funziona benissimo, molto meglio di svariate altre che ho provato, il servizio clienti è rapido e eccezionale, la consiglio!

We wanted to customise some of the field inputs on our form and contacted the app developer to see if it was possible. They responded really quickly and were able to action all our requests. The app functions really well and the level of service is top quality. Highly recommend.

My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it

The interface of this app is super easy to use, and the support team is very helpful! However, I wish that conditional tagging was easier to use and that tags translated to MailChimp as well as into Shopify*. Overall I am glad I chose to use this app! *You can still get it to tag in MailChimp if you have your Shopify also connected to MailChimp

This app does exactly what I needed and the customer service is second to none! Customisable and easy to use! Thanks!

Have only recently started to play around with the app to get an understanding of the forms. Had an issue with Conditional Logic which was quickly fixed by the support staff. So far so good! Looking forward to designing and implementing some of my creations.

Been using this app across several websites and it simply does the job it is supposed to do. In addition to this made a mistake on my end and support logged in sorted it and emailed me when finished within 24 hours excellent support Thanks

Very easy to use and had a minor problem with some HTML code. Customer service answered quickly and had the error fixed within 24 hours. Highly recommend this app!

This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks

really wonderful app, top support and assistance.. i think best app for registration form and also a perfect accessible price!

Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!

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