Exemptify App Reviews

App is easy to configure and works great, also with the new EU tax regulations starting July 2021. The fastest and most uncomplicated support so far. Thank you.

We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.

5 stars because of the excellent support! The app works very well and does its job. I had troubles with importing the customers VAT to our invoice system, but Exemptify Support respondend fast and helped with all issues!

This app works very well with the right settings! Furthermore, the support is available to answer any questions!

Works as advertised. Easy to set up and has good support from the developer.

Been using this app for a while now and despite a few hiccups in my configurations its now working great! We had a small issue at the cart page recently due to a recent shopify update and the support team replied to my query within 10 minutes and within 30 minutes they connected as a collaborator and the issue was resolved, excellent support service thank you.

Incredible good app for those who want to be setup for sales in Europe and Export. Easey to install, easy to setup pf VAT taxes and direct assitance if necessary. I gif it 5 stars!!!

Mit dieser App haben wir endlich eine Lösung gefunden, die technisch auch funktioniert. Kein Problem in Verbindung mit Bruttopreisen und funktioniert in Verbindung mit der App easybill, die wir für die Fakturierung verwenden. Neben dem steuerfreien Einkauf sind auch Rabatte möglich. Neben der Angabe der Bruttopreise, die wir für die Endkunden benötigen, ist parallel die Angabe der Nettopreise möglich, was für unser B2B Kunden perfekt ist. Der Support ist außerordentlich kompetent, schnell und lösungsorientiert.

App is working fine as long as all your customers are subscribed into VIES. If some of them are not, they can't proceed with their purchase which I believe is a strong limitation. They should just go ahead with VAT included, as simple as that

It's ok if you only do VAT deduction and your sales strategy is ok with having different total price for every EU member state. So, If you run EU wide advertising (for example finalprice on product X is 19.99 across EU states) then this app will not work as it will require the shopify option "calculate tyxes based on customer location" to be enabled. And that makes it impossible to have the same price with VAT, as it will always be calculated based on the price without your store's location VAT and then VAT will be added on top for every market in OSS system. So 19.99 will be 21.30 or 17.56 in some coutnries... After reply from support this is not a feature they'd care about.

This app is essential to any shopify store in the EU... Also, now this app can display the ex vat price in a smaller font. For me this was the most important update, and very happy to see it implemented.

Great product and most importantly customer service was excellent, product was tailored to our site with no issues. Would highly recommend. Dave www.hoistshop.co.uk

The app is decent I had some sales with VAT Registered customers, everything went smooth there is only 1 drawback once customers put their VAT ID prices do not instantly change only on the check out page before they make the actual payment which might be a bit confusing for the customers that they are not getting a VAT exemption.

Hi! The App works fine at the Shop but how can I connect Products to facebook Shop by showing the Price incl. the Tax? Thanks for help!

They are amazing! The app it self is great, customers services are the best I have ever worked with shopify. I wish these guys the best!

Concept of the app is great but unfortunately prices in Shopify must be net of VAT. If this had an option to deduct VAT from the price rather than only add VAT then it would have been fantastic. If you are in the EU and your prices are already net then this is great.

This app is great! It does exactly what I need with VAT displaying for my retail and wholesale customers. Thorsten is very good with support and prompt with any help needed. He made changes to my theme code as I have a custom theme. Very happy :-)

Great App, very simple and a good solution to VAT issues that Shopify should by now have sorted for companies trading in Europe. Easy to install even for someone with little coding expertise. I contacted the developper for some help as we wanted a small change and they got back to us within 24 hours, discussed what we needed and changed the code for us. Really can't fault their customer service.

I did the installation myself with no knowledge of coding, it was rather easy. If you have no clue or are afraid, you can ask them to do it for you. It is very important for me to display both VAT and non VAT prices in my shop and this does it excellently. It will most likely cause you some problem with currency conversion, but you can ask them kindly to make an auto-refresh when you change currency in your shop and it works like a charm. The staff was very helpful and responsive. Worth the investment for sure.

The app and customer service is first-rate. Thorsten is knowledgeable and always responded quickly to my emails. While his answers may be short - he is professional and over the years he has proven to be the most reliable person I've dealt with on the Shopify platform. 10 stars.

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