DingDoong: Delivery + Pickup App Reviews

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Rosie was so helpful when my website was having issues installing. Rosie and her team worked hard to find the issue and quickly resolved it so I could get stuck into setting up the app on my website. Thank you again Rosie for your help and amazing customer service :)

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

just starting to use this apps, seems like user friendly, dont need to use google api key, its link to our calendar. helpdesk was very helpful. for me it was good enough

This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.

i'm using the pickup function for my products, its working well. I had some issues that the Omega team solved fast. The help center is kind and effective.

Just installed this app, and support team Anna has been amazingly prompt with her replies and helping me resolve my questions! She even provided video help when I couldn't find what I needed at a glance. Very impressed by the support team and looking forward to using the app on our store.

Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

This app has all the features I need to customise local delivery and pickup requirements for my Florist business. I required some assistance to set up and get the app running smoothly with my theme and the app support team (Joy) was extremely helpful, patient and polite with their assistance. Highly recommended

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

We have been using this app for awhile now and it is relatively easy to use. The help centre team is also pretty responsive and helpful in solving our issues.

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

Problem solved immediately! He has a high level of understanding of shared issues and communicates smoothly.

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