Shopify Local Delivery App Reviews

SCORE
3.1
TOTAL RATINGS
86

Shopify Local Delivery App Description & Overview

Before adding the app, set up local delivery in your settings.

This app is an add-on for businesses offering local delivery at checkout. Local delivery can be enabled for a location in your shipping and delivery settings. During this step, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout.

Manage local delivery orders in one place

The Shopify Local Delivery app helps you manage deliveries with optimized routes, automated notifications, and order status updates. Deliver to customers nearby with shareable delivery lists.

To use the app, set up local delivery in your Shopify admin settings. Once local delivery is enabled for your location, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout.

Once you’re ready to deliver your orders, the app offers tools that drivers need to efficiently deliver orders. As deliveries are completed, upcoming stops will be moved to the top of the list.

Efficiently plan your routes

Create delivery lists that can be shared with drivers who have access to your store’s admin. Stops can be manually organized in your desired order, or you can use the automated route optimization feature. The optimization feature suggests the most time-efficient route for up to 100 stops (including the starting and ending location). This feature is powered by Google maps, and directions for each stop can be opened in your default map application.

Stay in touch with your customers

View special delivery instructions that customers requested at checkout, and call or text customers at the touch of a button.

Customers will receive an automated email or SMS notification when their order is on the way, has been delivered, or when they miss a delivery. Notifications are triggered from the app when an order’s delivery status is updated, and can be customized in your Shopify admin settings.

Keep track of delivery progress

As drivers update order statuses in the app, changes will be reflected on the orders page of your Shopify admin. You’ll know when a delivery is in progress and when orders have been delivered.

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App Name Shopify Local Delivery
App Category Orders And Shipping
Published
App Price Price: Free
Support E-Mail Email address is not found!
App Website https://apps.shopify.com/local-delivery?ref=appsrankings.com

Shopify Local Delivery Features

Get more out of local delivery and share optimized routes.

Efficiently organize routes

After setting up local delivery in your store settings, use the app to deliver orders. Delivery routes are optimized to minimize time spent.

Stay connected with customers

Send automated updates to your customers directly from the app to let them know when their order is on the way and is delivered.

Streamline deliveries

Drivers can quickly access directions using their default map app and update delivery statuses on the go.

Shopify Local Delivery Comments & User Reviews 2024

(United Kingdom)

Great if all your orders are local delivery, but when you put an order through manually you can't choose local delivery, which means you can't add the order to the delivery route. also needs to rethink using google maps a check as google maps is so wring so much of the time, you have to budget the customers addresses to add them to the route. could do with some work in my opinion.

(United States)

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

(United States)

A lot of room for improvement. Firstly, why can't these orders be modified? What if a customer changes or we are short. Second, you should be able to limit what products are available.

(New Zealand)

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

(Mexico)

Se que esto no es para dudas, pero alguien sabe por que no me deja guardar mi dirección , me aparece este mensaje No se pudo verificar esta dirección. Quizá no puedas comprar etiquetas de envío o configurar ciertas formas de entrega. Revisa el formato o intenta introducir nuevamente tu dirección.

(Australia)

I love this app. However there is so much that can be improved. 1. Add waypoints in route. ie supplier pickup points 2. Routing uses toll roads and you cannot opt out. in Melbourne it costs $70 a day to use the toll road in a truck so i avoid them. however the algorithm assumes you want to take toll roads wich causes routes to be incorrect 3. Glitch with paypal not allowing to orders to be marked as delivered 4. Support via email only

(United Kingdom)

This does not work with the Shopify pos app (shop in store; get it delivered). I also don't think they are updating this app to improve it.

(Canada)

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

(United States)

Not too happy, the app goes on all products which makes it hard for me because some of my products are from a different vendor. I should be able to put which product can be locally delivered.

(Australia)

This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently need adding POD , Manuel adding of addresses just to name a few.. If you cant add these features maybe you should buy an exsisting platform that has these features because alot of us are looking for these things.. Personally if it didnt intergrate into shopify i wouldnt even use it because their are alot better apps out there. Im not complaining Im just stating how i see the app and its currently very basic overall Id say it 3.5 / 5.. If the developer is to make a reply to this review please give some depth to your answer and not just say we will pass your feedback on because thats not what we want to hear

(Canada)

I use this app weekly for in-person deliveries. I like the interface and the route optimization. I dislike its integration with other apps, such as maps and text messaging.

(Belgium)

We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.

(Canada)

We started using this app a couple weeks ago. Initially very excited about it as it seemed very easy to use and integrated nicely with our site. However, as time passed we found a few short comings. We have growing subscription business but any orders that come through the subscription app cannot be loaded into the Local Delivery app so you cannot include these orders in the delivery route. Even if the customer chooses the Local Delivery option. You cannot partially fulfill an order that is set up as Local Delivery and this cannot be changed once it is selected. You cannot change an existing order to Local Delivery after it comes in, so these orders cannot be added even though they are local. Shopify claims they are aware of this but no indication this is going to change anytime soon. It works great as long as you don't need to do any of these particular items.

(United States)

Great app and user friendly. I wish I could add local delivery to customized draft orders. It would also be nice if I could create my own route instead of the app deciding what delivery is next. Otherwise it works great and deserves 5 stars.

(United States)

needs to sync with a delivery date and time picker so customers can choose when they want their products delivered. I have a third party booking app that does this but the local delivery app did not display or sync any of that info.

(United States)

The app works really well with other apps to help make the delivery process easy! I would highly recommend!

(United States)

Easy to use! Convenient for customers! Orders placed immediately delivered! Easy tracking amd appreciated!

(Canada)

Need to the ability to add a stop without having an order. Would be great if we could have a list of drivers and assign delivery plans to a driver, who could then only see their assigned plans.

(United States)

seems like the app is a bit still under construction but all in all works really well. does the basics very well. excited to see it improve

(Canada)

We found this app great for local delivery and it made it easy to track deliveries and route optimization

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