ChannelApe IOMS App Reviews

SCORE
4.8
TOTAL RATINGS
32

ChannelApe IOMS App Description & Overview

Step 1 - Get a real-time view of inventory. From manufacturer to return.

If you don't know how much you have, where it is, and what status it's in, you can’t deliver a great physical experience without overselling.

Get accurate SKU counts across all channels:

  • On-hand: 3PLs, Owned Warehouses, or Stores
  • On-order: Purchase Ordering, ERP
Step 2 - Take fulfillment rules into your own hands.

Let your physical fulfillment partners focus on executing a pre-defined work order, not your digital business rules.

  • Stop using spreadsheets: Enter automated rules for reserves (safety stock) and on-order (pre-sell) into our IMS and let fulfillment manage on-hand inventory
  • Select your carriers & SLAs: Take control over shipping label expenses, a top-3 item on your P&L statement
  • Enable order edits: Automatically withhold orders from processing to give your CX team time to respond to inevitable order changes with the YesWindow
  • Make rules changes quickly: Edit our built-in Playbook UI—no more support tickets or scripting that takes weeks to implement
Step Three - Monitor labels events and exceptions.
  • Be proactive: Get alerted via email or Slack on shipping event exceptions
  • Improve customer satisfaction: Monitor warehouse SLAs, breakdowns in order orchestration, and inventory misses to improve your performance
  • Analyze data: Keep carriers and fulfillment partners honest on SLAs
Step Four - Offer delivery date promises before checkout.
  • Improve conversion rates: Give consumers what they want—86% are more likely to buy from a brand when there is a promised date their package will arrive on the PDP
  • Deliver Prime-like experiences: Give your DTC brand an edge with accurate available to promise (ATP) counts that make it easy to provide date promises
Step Five - Use data to continuously optimize.

"You can't manage what you can't measure." - Peter Drucker

  • Control costs: Identify trends and future opportunities so you never understock or oversell
  • Have unprecedented visibility: Know where your inventory is, how much to presell, how much to reserve, and how you can deliver it on time

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App Name ChannelApe IOMS
App Category Orders And Shipping
Published
App Price Free
Support E-Mail letsgo@channelape.com
App Website

ChannelApe IOMS Features

Realtime enterprise inventory & order management for high-SKU..

Real-time ATP Inventory

Get accurate SKU counts across all locations:

On-hand: 3PLs, Owned Warehouses, or Stores

On-order: Purchase Ordering, ERP

Control Fulfillment Rules

Let your physical fulfillment partners focus on executing a pre-defined work order, not your digital business rules.

Monitor labels events

Be proactive: Get alerted via email or Slack on shipping event exceptions

ChannelApe IOMS App Integrates with:

API WMS SAP Netsuite EDI Flat File

ChannelApe IOMS Comments & User Reviews 2024

(Canada)

I am not one to review often, only when I see or use something special. Channel ape is just that.. they provide a much needed service for inventory control across multiple platforms and more so than that, they provide unprecedented support. If there is something you need done, they will do everything in their power to make it work for you! I have to give a special kudos to Jason over at channel Ape. Most of my interaction has been with him. He is great at providing support, but even more so, he is great with his communication methods. Give these guys a try and save hundreds of hours a year that you can dedicate elsewhere instead of towards managing your inventory and products! Channel Ape Team, Thank you for your ongoing support and assistance!

(Norway)

Absolutely amazing customer service.. top notch! Katelyn and the team was just amazing! And I had questions, concerns, and queries that were handled very professionally.

(United States)

Integration was quick and easy, about to make my store live and I have complete control of inventory automation. Couldn't be happier.

(United States)

Amazing! Katelyn and Jason have gone above and beyond to help me integrate a supplier feed to my store. They are always available to help and they get things done fast. The app itself is intuitive to use and makes syncing inventory to my store a breeze. Highly recommend.

(Denmark)

Support was slow, and they wanted us to pay $250 to add a supplier that wasn't on the list, when we've seen on the forums people have had them added for free. We would recommend Syncee.io over ChannelApe, as the support is amazing at Syncee, and they do custom jobs within the monthly fee.

(United States)

Very patient and helpful. So far working great. Much easier to understand than other similar products and if you have a question the team is great about responding quickly and showing you screenshots of how to do something so you can learn to do it yourself.

(United States)

Updated: I'm working with customer support to figure this app out.

(United States)

The customer support at Channel Ape is second to none!! Katelyn and Jason have been nothing short of amazing while helping me navigate and learn the system. Channel Ape makes it easy to operate your online business. Save yourself the headaches and contact the team at Channel Ape!

(United States)

Awesome app! my installation has been very complicated but the team at channelape have been very attentive and have helped with every issue! 5 STARS! Great Service!

(United States)

I have 23 apps associated with my business. Yes, I know, that's plenty. Every now and then I would delete any of those 23 apps and install a replacement one because I thought the new app's offering was more in tact with my store's. This app, however, never gets deleted, ever! I was skeptical at first as to how much they would charge me to sync data from my vendors; Oh I was so ignorant then. People complain that it costs up to $250 to add a new vendor from these guys. People are so funny nowadays. These Shopify entrepreneurs need to do their research to see how much competitors are offering to sync custom code from a vendor. If anyone is wondering it's $1000+. These guys are doing it for a quarter of that amount, if even that. The integration of this app to my platform is so flawless, I could go on for a while talking about how great they are. This app is the sole reason my business runs so smoothly. The support team is incredible, extremely friendly, and they make you feel like family; they'll go out of their way to make sure they help you and everything is working perfectly. I'd also like to thank 2 people who have worked directly with me, both Katelyn and Jason. Thanks guys, you're awesome! 100% Recommend.

(Ireland)

Seemless integration to our suppliers inventory feed that allows us to forget about managing inventory, totally hands off.

(United States)

We highly recommend Channel Ape. From our initial contact with them (to see if they could do what we needed) to now (with excellent work completed to our satisfaction), we're thrilled. Don't hesitate to sign up! - makeupandmorebeauty.com

(Sweden)

seemlessly built app, I do not even know it is working, automated, the way inventory should be.

(Norway)

ChannelApe is responsible for the product feed to our e-commerce stores. Great service, and their integrations work seemless. Reverie & Hope recommend ChannelApe if you're looking for integration/ product feed services. 5 stars!

(United Kingdom)

Great support from Katelyn & Jason. We had a complicated xml feed to sync all the products & inventory and being in polish made this further dificult. We would happily reccommend ChannelApe. They have great support, fast turn around and are clearly proffessionals. Thanks Guys.

(United States)

An amazing app and with an outstanding support team. Easily the best thing I could of done for my business and my sanity. This app takes care of the tedious aspect of inventory management. Allowing me to concentrate on the more important aspects of running an ecommerce site.

(United States)

If you’re looking for integration app, I highly recommend channelape. Support team is really helpful. They reply so fast and explain so good. I can do almost anything for product feed easily. I'm so grad that I gave them a try.

(Norway)

Great team at ChannelApe, they worked on our backend system to make sure our data feed was working as expected to fully automate our inventory. Great job guys

(United States)

These guys are exceptional. They are extremely responsive and offer a high level of customization for your inventory management. Glad I gave them a try.

(United States)

LOVE THEM! Katelyn and Jason have been extremely helpful getting our product feeds sorted out and our store stocked. I cannot recommend them enough!

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