Brightpearl App Reviews

We have been using BrightPearl for three years now. The integration with Shopify has proven seamless and we have never had to contact their support about any issues. The BP sales order and product management life cycle has been a real bonus to our company.

My business adopted Brightpearl to help navigate our increasing order volumes as we grew and has been pivotal in achieving consistent YOY growth. The first class transferring of my Shopify Order information this app provides allows my team to process orders efficiently and accurately, providing first rate customer satisfaction

I'm so glad we integrated Shopify with Brightpearl. Its the best thing we've done. Previously we used Magento and had numerous issues. However since using Shopify, orders are seamlessly downloaded and the whole work process is simplified. This saves us so much time and money! Shopify is a must have for Brightpearl users!

I am already a Brightpearl user and this links seamlessly with Shopify. It is not a cheap solution and their pricing has increased a lot in recent years but it is a very good all in one solution which automates many tasks

Glad we are using Brightpearl with Shopify. The best integration around. We have tried others and nothing compares. Team are super helpful and was an easy link/set up. No complaints from our experience

Seamlessly connected Brightpearl and Shopify. The app connected all 8 of our stores without a hitch. In 3 years, we've never had the connection issues. Very easy and reliable.

Brightpearl has been a great asset to our business. User friendly and easily integrated with shopify, it does provides us with a real ERP system, fit for a SME multi channel retailer

We have used Brightpearl for over 10 years and we have found it a very intuitive and helpful app. It is particularly suitable for merchants who are focused on buying finished goods and selling them across multiple channels, brands and locations. We like the fact all elements are within one system and that the entire team can easily and quickly access brightpearl in the cloud and run reports.

This app is easy to use and update. The Brightpearl support team is responsive and helpful when needed. No complaints in nearly 2 years!

Had a great experience using this app across multiple brands/companies. Very user friendly and allows all tasks and automations to be completed with ease.

We have multiple Shopify stores connected to Brightpearl using their app. Easy to set up and make changes. Brightpearl keep their app up to date. They also have very helpful support staff who are able to check audit logs on a granular level.

I use multiple Shopify accounts integrated with Brightpearl and really appreciate how easy the work flow is for all the orders being placed, shipped and invoiced. With the right automations in place it is completely seamless.

This app worked as it should from the moment we had installed it. Settings are easy and mapping data, too. When I compare it to our difficulties we ha with ERP systems and online shops, this was a nice surprise. Since using the app, we never had problems with stock not syncing or orders not updating correctly. BTW, the app also works well in connection with ShopifyPOS. There could be some more flexibility with mapping product data, prices, and support for other POS solutions. But I hope this is something that will be implemented in the future.

Works really well with almost no effort required to get it setup and working, makes Shopify the obvious choice for anybody using Brightpearl.

I like that I can see all the order information easily and that any issues that arise are looked into and taken seriously. It's hard to download large amounts of data in one go (reporting) and BrightPearl sometimes crashes when doing so.

Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.

The app works well at integrating shopify with brightpearl. In future though they need to integrate live changes on shopify orders to reflect in brightpearl, although I believe this is coming in a future update.

We have been a Brightpearl customer for ten years and a Shopify customer for five years. The app integrates the two systems perfectly. Our ecommerce orders from our seven Shopify stores are generated in Brightpearl quickly and accurately. We have never experienced an issue with this integration.

Great app and great customer support, can't fault the team whatsoever! We are just about to add the Demand Planner module

We have been using Brightpearl for 6 years now and the difference it has made to the efficiency of our stock control cannot be overemphasized. Not sure how we managed before. Highly recommended.

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