Mergify: Merge, Combine Orders App Reviews

SCORE
4.8
TOTAL RATINGS
18

Mergify: Merge, Combine Orders App Description & Overview

Merge customer orders, save on shipping costs, and encourage customers to buy more without worrying about extra shipping expenses!
What is Mergify?

Mergify is a tool that helps you with merging multiple orders from the same customer into one order to reduce unnecessary shipping costs.

Effortless order merging!

Mergify helps you save time on combining orders. With Mergify you can:

  • Automatically merge orders based on your defined rules
  • Get merging suggestions
  • Select orders manually and merge them into an order or a draft order
  • Refund unused shipping rates
  • Send a customized email to your customer and notify them of the new merged order
  • Merge orders without disrupting store analytics
  • Have control over what happens to the original orders and merged output
  • Verify merge settings by draft order creation
Stand out with better customer experience
  • Combine multiple orders from the same customer and ship them at once! Save them the hassle of tracking multiple order shipments
  • Refund your customer the extra shipping costs and increase the chance of repeat purchase!
How does it work?
Manual

You can select orders to merge from the orders page or Mergify’s dashboard. Mergify will combine selected orders and make a new order. You can customize this process on the settings page

Smart-Suggest

It helps you find merging candidates based on your pre-defined rules. You can create rules and filter orders based on them:

  • Creation date
  • Financial status
  • Fulfillment status
  • Order tags
  • Customer tags
  • Shipping address
  • Shipping Carrier
Auto-Merge

Leave merging to Mergify! When an order is placed on your store, Mergify checks the merging opportunity based on Filtering/Grouping rules and takes action automatically.

Merge settings

There are different settings available for manual and automatic merging:

  • Refund extra shipping costs
  • Add tags and notes to orders
  • Archive or cancel the original orders after merging
  • Combine the same items in multiple orders in a single entry in merged order, or keep them as separate items
  • Combine orders names or discount code names to make the new order ones
Dynamic tagging

You can add tags and notes to orders dynamically to organize and keep track of merged orders. There are dynamic tags available to use in tags and notes based on the original orders or created order or draft order names and ids

Shaping the order

Define the new order or draft order details by original orders using their:

  • Tags
  • Note
  • Customer
  • Billing Address
  • Email
  • Custom Attributes
  • Metafields
  • Localization Extensions
Email

Customize Email subject, header, and body with dynamic tags and notify your customers

impeccable customer support! Just contact us, we’ll be there

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App Name Mergify: Merge, Combine Orders
App Category Orders And Shipping
Published
App Price Free plan available. Additional charges may apply.
Support E-Mail mergify@bestapper.com
App Website https://bestapper.com

Mergify: Merge, Combine Orders Features

Merge & combine orders to save on shipping costs.

Save On Shipping Costs

Merge customer’s orders into one and save additional shipping costs or refund them to encourage customers to shop again

Have Full Control

Combine orders as you wish. Decide what happens to orders. Notify customers. We'll be there to help you.

Leave Merging To Us

Define rules as you wish. preview the results. Sit back and enjoy automatic merging.

Mergify: Merge, Combine Orders Comments & User Reviews 2024

(France)

The app is easy to install and use. We strongly recommend it! We were able to understand the app's different features pretty quickly due to their video tutorials and docs.

(United Kingdom)

This app is helping us to save on shipping costs. We receive a lot of orders every day, so we needed an app that would combine multiple orders from one customer. Stores like us can benefit from this app, especially the automatic merge option.

(United States)

What a great app!! Initially, we had problems merging orders, but the support team offered a custom solution and resolved it quickly. They've got one of the best customer service we've ever seen!

(United States)

The app works well! You can automatically combine orders into one by using this app after a post-purchase upsell happens.

(United States)

A few hours ago, I added this app to my store. Even though I had a few questions, their support team answered them quickly! It looks like this app will help save us time and money in the future.

(Australia)

We are saving a considerable amount of money by using the app. And the support is incredible! Fast response times (they respond very quickly) and detailed answers to my questions. Awesome!

(United States)

I would recommend this app. It simplifies combining orders and reduces shipping expenses. It is particularly helpful that the "Smart Suggest" feature automatically identifies orders that can be combined.

(United States)

The app's customer support quickly responded to my initial questions and helped me find a solution to my problems. The automatic merge feature is so handy and has made my job easy. I recommend this app! Very useful!!

(United Kingdom)

The functionality is quite promising. Also, this app has excellent customer support! They're very responsive and helpful.

(United States)

Easily integrates with my Shopify store to automatically combine orders from the same address. Highly recommended!

(United States)

Do not recommend this app if you have a high volume of orders. Orders being merged, but then items being restocked and overselling. Not to mention then having to invoice for more shipping.

(Australia)

Awesome! Nice help by the support team. Their prices are not comparable to what we save by merging orders!

(United States)

Loving it so far! I just installed it and setup is going great. Their features are exactly what I'm looking for. helpful customer service

(Canada)

Lovely app and customer service. I needed a feature for merging my orders, I asked their support to help me. They listened to my suggestion and added this feature to the app in a few days! Amazing!

(United Kingdom)

Very useful app for combining shipments. They helped us fix all of the problems we had, Great app!..

(United States)

We use this app to reduce the number of shipments. It works as it promises. Plus, they keep adding new functions.

(Chile)

Great app! I was looking for an app to help me handle orders. This app is what I needed. Helpful customer service too. The smart suggestions are really handy!

(Germany)

I really appreciate the customer support! We already had a few errors when merging our orders, but after we addressed them, they were able to fix the issues super quickly and the problems haven't happened since. I can recommend this app!

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