B2B/Wholesale Solution App Reviews

I needed an app to create a professional section of my website, where certain customers could apply, get approved by my team, and then have access to special prices after logging in. After a lot of research, and some emails with the BSSCommerce developers and salespeople and others, I installed B2B/Wholesale Solution, and B2B/Login & Lock Pages. It has been going great. The apps do exactly what I need, and the support I get when needed is very prompt and knowledgeable. They have even met with me and shared a screen at one point to help had it set up properly to my customized needs, including to figure out what subscription tier I needed to keep my subscription only to the level necessary. Thanks so much to Joy, and Jonas - the support team, and the dev guys - Trinh Viet Anh, Nguyen Quoc Cuong! highly recommend BSS Commerce apps for your shopify store!

They offer great support, I needed help with a form and they delivered quickly, the app is very intuitive as well.

The support from Joy and Vu Phi Hung were stellar!! They're definitely a very supportive, winning team! They were super fast to answer my questions and come up with solutions to the issues raised. Joy and Vu Phi Hung thank you for the great customer service.

I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.

This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.

Great app, only just started to use it but brilliant support when you need it with fast and helpful responses

This app was very easy to use for the purpose of having our customers fill out a wholesale registration form in order to create an account to shop. For the things we weren't able to figure out, the support team did a great job of assisting us and fixing all issues with minimal hassle on our end. Jonas N was extremely easy and pleasant to work with, and Nguyen Quoc Cuong worked behind the scenes to finish the technical work efficiently and exactly how we wanted. This made us feel really confident about using this app because we knew that we could depend on the support and technical teams.

Just started using the app, so can't talk about the success yet, but I can tell that the set-up was really straightforward, and the help we got from Joy as customer support was really quick and good.

I am happy with this app and it's customer support. App team members - Joy, Jonas and Emma, answers very quickly with possible solution. I am grateful.

Big thanks to Joy and dev guy Nguyen Van Duc, Vu Phi Hung. Very correct, professional help and support. With their help, you save time and easily understand how to you this app in the future. Joy's answers are quick.

The support I have experienced thus far has been great! Most recently, I required some custom front end development work to display hidden prices on my B2B Cart page. I was using 2-3 other apps alongside BSS Commerce , which resulted in hidden product pricing. Within 24-hours of contacting Josephine Dao and Hai NN, the solution was resolved with a few lines of liquid code. I was completely hands off and they managed to solve everything for me.

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Great app! The support team is incredibly attentive and helpful. Special thanks to Joy and developers Hai NN and Dikhan.

This is a niche app for converting retail prices to wholesale prices, it's effective and straight forward to use, the support team is great and any minor tech issues we have raised have been dealt with swiftly, Jonas on customer support has been great, a brilliant app for retail stores who also have wholesale customers

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

Very helpful and efficient when I have had queries and issues in using the app. I would recommend...

I recently need to contact the support team to help with a wholesale pricing display problem in the app. The team's response was immediate and the problem quickly identified and resolved. I would therefore like to thank Jonas and the team of Nguyen Dinh Khanh, Nguyen Ngoc Hai. Thank you.

Very good app, it meets all my needs. Excellent customer support, especially Joy and Hoang Van Luan, they have been extremely helpful to me. 5/5 stars!

Buena aplicación para fijar precios minimos de compra para mayoristas. Buena atención del soporte técnico

Amazing product, does much more than needed. 24/7 support, we are extremely happy with the app and the support is so helpful. Thank you to all the staff Jonas & Emma, and all the technical staff Trinh Viet Anh, Nguyen Ngoc Hai, Hoang Van Luan who have been working extremely hard to support us.

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