Ako Retargeting Facebook Ads App Reviews

Hi! I'm so angry!!! I spent ca. $500 with this app and I haven't buyers!!!!!!! This app work very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!

I gave this app a go for a few days and got zero return and only two add to carts. I followed the recommendations and did what the app asked. After the first 36 hours I reached out to customer service to ask if there is a way for me to optimize within the app. Days later they still have not responded. Who knows if they ever will. This is especially infuriating since they advertise a 1 on 1 Facebook consultation. Not only did I not get my 1 on 1 but I couldn't even get a response to my email asking for help. They don't care enough to even respond to customer inquiries.

The customer service is awesome and highly responsive, providing detailed and valuable information for us to start our first Retargeting campaign!

Works wonders. Great support and highly effective marketing tool. It took a little over a week to start seeing results. Highly recommended.

Ray was very helpful and helped me with setup. Fingers crossed the campaigns will work well. Highly recommend!

unbelievable app and very pro management willing to make thing happen for you

Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you end doing 90% of your campaigns in ads manager?

I contacted the support team regarding my issue that not able to publish ads. Support team seen my message and not reply me.

This app is good. It syncs the product collection to Facebook easily and I like the marketing funnel a lot. Customer support is helpful too. They even offer a consulting session to share their experience about running Facebook & google ads.

Installed on Friday, had an issue connecting my Facebook Ads account. I messaged support on Friday. It's now Tuesday and I've not heard back. In this day and age, I expect much quicker customer service. The app may well work well, but based solely on the lack of customer support, I have to give 1 star.

Had some teething problems in the beginning, but Ryan has been very supportive and everything is now resolved. I have just created the first campaign so too early to tell the results but once the bug issue was resolved it was very quick and straightforward to create,

I love the simple user interface in Ako. Easy to retarget. Although I am still at the measuring stage of my campaigns. Will need to see how well these campaigns perform & I'll do an update on this review then.

Checking this app out on our shopify. Wish us luck. will update this review whenever our trial is up !

After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.

I am currently writing this review to extend my free trial. I will update my review based on performance.

Giving this app to try to convert my visits into actual sales. Will update my review once I get results.

thanks to this app my sales have increased by 10%. I had to share the results with everyone this app is great!

So far so good... Just started it and it seems to do what they imply, hopefully get some sales out of my new store!

Great App Great team that is always very helpful and answers very fast They helped me understand better how this works many Thanks

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