3Dsellers ‑ CRM & Helpdesk App Reviews

At 3Dsellers, we understand that customer support can be complex and time-consuming. So we've created a help desk that's designed to be simple and easy to use. With our help desk, you can keep better control of your support, set your tickets to snoozed or pending status, automatically assign them to the appropriate team member, and never leave an open ticket behind. You can also attach notes to a conversation and tag your teammates. In addition, you can filter your tickets by type, status, date range, and more. Plus, our help desk is equipped with advanced features like template replies and auto-responders that will help you save time and provide better customer service.

If you're looking for a customer support solution that is easy to use and designed to help you save time, then look no further than 3Dsellers.

Some of the benefits of using 3Dsellers help desk include:

• Quickly connect all your selling accounts - eBay, Amazon, Etsy and many more!
• Manage all of your customer queries in one place
• Send automated replies to customers
• Create custom templates for your most common emails
• Snooze tickets and automatically reopen them later
• Quickly find and filter your tickets and orders
• Tag messages with anything you'd like to help sort, find, and identify your support tickets
• Star important messages
• Add internal notes to your tickets
• Add team mentions to your tickets
• Send messages automatically
• Manage orders and update tracking numbers
• Auto-translate tickets
• Create automations
• Built-in collision detection
• Merge tickets and stay organized
• Manage disputes and returns
• Automated feedback and product review request
• Setup team permissions
• Get real-time insights and many more!