Withings Health Mate

Poor interface. The two things I want to find out after using my withings weight is Body weight and Fat percentage from the last weight in. I usually end up using a minute or two to find this information due to having to check the diagrams. The withings app could be used as a very good example of how not to represent data.

Buggy & difficult adding users.. For the price of the body comp scales, I’m a little disappointed, after some initial excitements. The app is buggy and keeps crashing. It’s awkward and difficult adding new users in the same household. Why are there two ways of doing this? The scales crashed so I changed the batteries and that fixed them. Now it doesn’t recognize the second user in the household and we’re unsure how to add that person without losing all their data or effecting user 1. Others have mentioned graphs etc, I’m not sure how it was before (scales bought in Jan 2024) but sometimes they fail to load in app.

Funker ikke. Funker ikke

Horrible update. I loved the app before this latest update. I mainly use it to track my weightloss progress. The latest update removed the active feedback on exactly how much you’ve lost/gained over time. I usually just went to the yearly overview and had the answer at the top of the page. Now it just says whatever trend you’re on. I hate it. It’s not like it’s gonna help anyone who’s struggling if that’s the intended purpose of this update. Just about anyone can do simple math. But, it’s removed the convenience for everyone, same goes if you’re looking to pack on muscles. Also, the health insight thing is just annoying…

Just don’t work!. For a year I have stepped on body+ every day and almost all my data is gone. I say gone but it is in the health app but the withings app cannot read it🤯 So to view my progress i have to use the health app or the steps app as it CAN read that info! But with that i do not get to see other info like body fat etc. just another cash grab company!

Loss of good design. Haha, what a incompetent design and visualisation of data. Your Ui/UX team should be.... embarrassed... as a minimum.

Bad after update. I’ve been experiencing continuous crashes with this app, even after reinstalling it multiple times. Unfortunately, this has made it impossible to access any data. It’s frustrating and severely impacts the app’s usability. I urge the developers to address this issue promptly.

Sync with Apple Health doesn't work. Latest update broke sync with Apple Health. Weight measurements aren't being updated. The UI is pretty useless. "Stable weight" is meaningless. I need precise weekly average changes.

Stop whining about updates. Ever since a few weeks ago whenever a new version of the app comes out you’ll get a popup every time you open the app asking you to update it. Very annoying.

Registrer feil person. Registrer barn på voksen profil, uten mulighet til å editere data. Ikke god logik når appen registrerer 70kg vektreduksjon på et minutt.

More languages. Love this app and my withings weight. I will give a full score if the app comes on Norwegian. The app can freeze some times

Whitings🙂. The BEST there is 👍🏻

Change the language in the app dies not work!. All of a sudden ky app is in French, and there is nowhere in that French version to change it. This is very bad..

Please return the old weight graph. The old weight graph was really useful and beautiful, and it was easy to see weight gained/lost. Thre new graph is just as useless as the weight graph in Apple Health. It is really hard to se what changes unless your weight changes by 5-10kg on a regular basis.

Skifte e-Mail. Jeg kan ikke skifte e-Mail. Jeg får svar tilbake at den mailen tilhører en annen bruker, men den andre brukeren er meg.

Unstable. The app is fine with useful information, but it is unstable. It hangs and shuts down basically at every use.

Elendig brukervennlighet. Anbefales dessverre ikke; hverken app eller vekt eller BT-apparat

Fleire språk. Kunne godt vore på norsk

Stopped working after latest update. Otherwise fine

New UI is not user friendly. Seems like withings is thinking more about self service than user experience. When I go into the app I am not interested in a «highlight» with useless promotilns and tips I didnt ask for.. I want to see my stats, in the clearest way. I want to see my trends.. I want to be able to select what to see first. Stop self serving and start thinking about your customers before you lose them

Roll back to old version. Obviuosly a failed release, graphs are useless. Avoid app and products until fixed

God support. Jeg hadde et problem med kontoen min, og support fra Withings var veldig hode og raske til å fikse opp i problemet når jeg tok kontakt

Disappointing. Disappointing app. Data scattered all over the place, with no overview page. Deletion of wrong meassurement not working or unresponsive. Have to restart the app all the time to navigate, otherwise it gets stuck in loading-loop.

The worst app. The app completely mismatches the basic user needs. Annoying notifications about random badges, useless graphs, too much information. At the same time hard to find the most important data - my weight, and the history of measurements. The app was giving me „motivating” messages to pull myself together because I’m gaining weight - and I was just pregnant (even in pregnancy mode 😂).

Dårlig app. Ingen oversikt over andre brukere. Jeg har plutselig to brukere på vekta. Klikker mye. Men selve vekten er bra.

Connect. Sick and tired that weights don’t connect normal every day , like u weight and it’s not information on my app about how much kg I’m at all!!!!

Don’t go in the bloated trap. Withings is unfortunately on its way to make their app over bloated. It is already bloated with a lot of unneccessary stuff. I want it to ace in registering and keeping track of my use of the equipment (weight, blood pressure, etc). I DO NOT WANT it to be my new Health app or other app for excersize or some stupid other thing. Please - make another app having all that stuff. Do not try to be the «everything in one app»-app. You WILL fail.

Slow and useless. it takes minutes to open data details view (for example body composition). Latest iPhone latest iOS

You broke Health integration. Boooo

Version 6.3 - terrible update. I have a scale Nokia Body Cardio. Yesterday, after doing the morning weight routine, I was prompted to update to the latest version of the Withings app, 6.3. I cannot say how disappointed I am, that all my weight histroy going back more than five years was wiped clean. This is the worst update I have seen. How can I get back my historic data to my account?

Suddenly stopped syncing data to Health as well as freezing the Apple Health App. As the title says after an update in November the Withings app no longer syncs data to apple health. On top of this the Apple Health App freezes/stops working and I need to restart the phone to get Apple health working, before it freezes again if I open the Withings app. As soon as I delete the Withings app from my phone Apple Health Works flawlessly. Tried installing the Withings app on my iPad and to sync the data to iPad Apple Health, and the exact same problem occurs. As soon as I delete the Withings iPad app, Apple health works flawlessly. Have spent over an hour with Withings support and after trying everything they suggested, without resolving the issue, they recommended me to contact Apple support as they deemed it to be an Apple issue, not a Withings issue. Have spent hours trying to disconnect, delete, reinstalling app and sync data on both devices without success Needless to say I’m very disappointed and are now considering buying another smart-scale as this has been going on for several weeks and the recent app-updates has not resolved the issue.

Locking. Withings have started to lock built in features behind a paid subscription and it is unacceptable.

Terrible. Measured weight is not shown in App. I bought a new device, but only the very first measurement and one month of historical data in 2020(!) are shown ( I used the device last 5 years).

New bugs in 6.2.2!. I miss the previous version! In 6.2.2 the step count on the Home screen is not always correct (but showing correctly if you click into it, so communication with Watch is obviously working). Also the graphic on the two screens after starting an exercise are showing in a weird position on my Iphone 15 screen (e.g. heart beat rate)! Is it possible to roll back, or can we expect a new 6.2.3 soon with the bugs fixed???

Fix weight graph. Please roll back the tried and tested weight graph with gain/loss at top, all data points and average. The current graph is a Big Step back. And please don’t say “you’ll get used to it”. You could get used to hobbling on one leg, but I bet you’d prefer to have two legs.

No garmin support??. Not possible to connect with garmin connect or Strava

Landscape mode on iPad?. I only use my iPad in landscape mode, so it is irritating when apps don’t support landscape

Forcing old customers to pay. For basic functionality in their products, after using them for years, is the hallmark of a failing company in 2024.

Advanced measurements. Afterer a heart attack in december 2022 I have payed a lot more attention to my own health and lost 10% weight. That made med pay more interest in the actual numbers from the body cardio. The advanced measurments for body composition and fat mass cant be correct. I have a BMI in the obese range and a fat% of a well trained athelte according to withings. I have even read the manual av follow the procedures there. When I started reducing my weight (BMI of 36) I had a fat% of 8 according to Withings, now (BMI 31) after deducing my weight 12 kilos it is up to 17%. Maybe this thechology only works for people that have a slim body? I did a control measure on out older Tanita scales and the numbers there makes a lot more sense. I really like the integrations with apple health and the way i can follow my progress, but body composition data are way off.

Not accurate steps counting. 1000 less in a day compared to pedometer and iPhone. Teller for lite skritt i forhold til Pedometer og iPhone helse app🙁 Health Mate doesnt count all my steps! Indoor counting is poor. I use Pedometer app - it counts correctly

Super!. Helt tipp topp👍🏼

Pro User. Now the App dont work anymore. Ask for a never input password.

Problems while exploring datapoints for weight. The list with weight datapoints seems to crash if I scroll back to far. The app continues to work/remain open but the list with datapoints is empty.

Constantly wrong activity.. For some reason, The display shows every single day that I am out cycling approx 30 minutes. I do not. I am just Walking. I can’t Get rid of it? I have not activated cycling as an regular activity. So what happens?

Messue. The messure failed yusless.

Crash. The app just keeps on crashing, please fix it. I can’t access any data

Lot of spam notifications. I got the weight scale two days ago and yesterday morning I had 15 notifications on front page and today the same. There was i.e. "weight in wizard: you have weighted your self 200 times since you got your scale" when in reality I have weighted my self 5 times 🙈 You can't disable these useless notification in the app. I might return the scale as I would like just weight my self and take the body measurements but instead there is masses of spam in the app and the UI is badly designed. I also added my daughter as family member (no own iphone) and now it syncs also her measurements to Apple Health and shows the average of my and her measurements. This app totally mess up everything.

Naging. Anoing

Vekten skjønner plutselig ikke hvem jeg er eller klarer ikke synke.. Er så ufattelig mye bugs med app og vekt. Dere burde prioritert å fikse det før man lager nye ting som ikke funker.

Withings body scale.. Very good.

Språk. Vanskelig å finne hvor man bytter språk i appen.

Authentication. If I have to authenticate one more time, I’ll just delete the app.

Paywall. Paid for the hardware, I expect full functionality without a subscription. Charging for classes and so on is fine, not for data visibility.

A lot og fuzz for nothing. Puls out a lot Of information, gives nothing. I Will return this device

Pregnancy. Important Update: As of July 9th, 2022, the Pregnancy Tracker will no longer be available for new users. The tracker will continue to function as intended for all current registered users while we work to provide a new and improved Pregnancy experience for the Withings App in the near future. And it doesn't seem like this happened so quickly. Even if you have a pregnancy tracker when you buy the scale.

Treningsprogrammene starter. Jeg liker virkelig klokken, men jeg er veldig lei av at de ulike programmene starter av seg sjøl, spesielt når jeg er i en aktivitet. Dette gjør den selv om jeg i innstillingene har bedt om at den ikke skal starte automatisk. Jeg klagde på den første klokken jeg hadde, fikk en ny, men problemene har bare fortsatt. Jeg har gitt opp.

The data in the app is wrong, and can’t be changed. My app or the scale is set in a date in a different year than what actually is, and I can’t change it. Which means the app is completely useless. I will return this product, a normal scale without the app would be just as good since what I’ve payed for is NOT working….

Stay away. The app is terrible and not user friendly at all. Actions taken is not executed. Throw it

Terribly slow app. Visuals is not appealing, user experience is hopeless and the app is so slow compared to fitbit. App Not recommended. But weight scale is more accurate than fitbit aria

It keeps asking for a code. I get the code sent to email and by the time I get it it immediately asks me to send another code to my email and there’s gotta be something wrong. This app was cool idk what went wrong but Its irritating to have this glitch

Good App👌. Good app, never experienced any issues with it. I’m currently using the “free” version, and very happy with it:)

Ny program vare. Ny programvare og 10 skritt tilbake. Nå skal de ha betaling for alt

Does not work. Repededly tried to log in using Apple only to be stuck in commercials for the app.

Appen krasjer. jeg får ikke åpnet og brukt appen lenger etter siste oppdatering av ios

Sync with HealthKit not reliable. Can go months without measurements. Used to work reliably several years ago Also need to continuously log in with temporary codes

Blodtrykk. Viser målte verdier ,som blir lagret på app i tlf .

Veldig varierende måling. Kan veie meg på samme sted, samme klær, likevel svinger vekta opp til en kilo på ett minutt. Batteriet fulladet. Hva er riktig vekt da?

Vekt. Flott vekt med mange fine detaljer

Favourite app is now going for more money. Always loved the app, and have a lot off the hardware. And i dif understand that the app would be free to use for my hardware. But in new version, i have to unlock and pay for the app. Not good. Better that its a good and free app for users of the hardware. 1 of 5 stars because the best app os going for more money, and that they changes the interface and graphs to ofteb.

Landscape Mode for iPad?!?. You should REALLY make the app «flippable» - so it will show correctly both in Landscape Mode and in Portrait Mode on iPad! Many of us use the iPad primarily in Landscape Mode - both because the iPad covers we have bought place the iPad horizontally, not vertically - AND because we prefer the «TV view». One minute ago I bought the Withings+ subscription - at a pretty hefty price - because I love your hardware … Please make my humble wish come true!!!

Several features stopped working. The svale drops syncing on a regular basis. Usually because og the batteries, but since it says that it has a lot of battery time left one forgets to replace the batteries. Other times it is a mystery.

Subscription fail. You get your customers to buy a product promising new functionality and to grow with the user. Later on you hide new functionality behind a pay wall. Disappointed user, starting to look for a replacement.

Språk. Kunne godt ha vært på norsk

Sluttet å tracke data som vekt etc.. Var veldig fornøyd, men tror det må være en bug i appen, da vekt, BMI osv. ikke kommer inn lenger på dashboard. Siste data er fra September 2022.

Add stroller workout. Please add a workout for baby stroller! Love my scanwatch and the app I great

Not avle to Connect. Message: an unknown error has occured. No advice at all

Missing just one element. Missing stress curve

Great app. I really like this app, and it is useful even if you don’t have one of their weights. But I think that they should add a “All time” view for body composition, like they have done with weight (mass).

Mejor que la app Salud de IOS. Buenissima!

A good app that needs a “feedback”-feature. The app seems a bit messy to me, but when you get used to it, it gives all the information you want from your device(scanwatch for me). I strongly suggest getting the possibility to give feedback from users, since I very often notice small details that make a big difference for me as a user. The app seems to be constantly reviewed and updated by Withings, but I don’t understand why feedback is not prioritized during the reviewing. All in all I enjoy my device and the app, and I look forward to seeing my concerns being updated whenever withings notice and prioritize these details by themselves.

App doesn’t sync. Several complaints about the app syncing but not transferring data. Even more complaints about the poor customer service.

Usability has tanked. I have used the app for years with a withings smart scale. Sadly it has now gotten a “makeover”, and as a result the graphs in the app are now close to useless. The graphs are locked to months, quarters with a fixed start. This makes the graphs useless at the start of a period because very few data points are drawn. I can no longer use the area of my screen to show only one graph, and the app (badly) defines the scale of the y axis. Very few insights can be gained from this 1980s style UX. I am close to uninstalling the whole thing because the remaining value for me is tiny.

Not working on iPad. App is stuck in upgrade prosess, and is not working any more

Język. Brak języka Polskiego

Vekten ser ut til å fungere fint. Litt for mye krims-krams. Mulig noen liker det. Viker ikke på min MacPro M1

How the timeline is showed. When you check the timeline/history of weight, body composition or whatever, and choose Year or quarter, it should show the last 12 or 3 months, not the calendar Year. This is very unlogical and unpractical. Hope you can fix it.😊

Dårlig app. Dårlig app, masse feil og vanskelig å finne støtte

Failed update. Seems your update screwed something over.. all of a sudden both me and the wife have gotten “congratulations on your first weigh-in”… nope, not the first…

Can’t connect to Withings smart body analyzer. I’ve tried 8 times now, and I can’t get it to work. First annoyance is that I have to connect it again. Even though it’s been years since I opened this app, the scale was connected before and working for several years. Now, after the initial connect, it asks if I should keep the existing WiFi connection. If I choose yes, it shows a blank white page and a pop up with Unexpected error shows up. If I select to change the WiFi settings and choose the network again, then after entering the password, one of two things happens… Some times, it spins for a while and then the scale turns off while the apps keeps spinning. Other times, the scale switches to Ready, and then the app moves to the next screen where it shows a pop up with Unexpected error. Sigh!

The app doesn’t rotate when the iPad is horizontal. Relatively annoying. Otherwise the app works fine!

Starter ikke. Etter siste oppdatering i dag så starter ikke eHealth Inngangsikonet gir et tall oppe i høyre hjørne. Hva betyr dette tallet?

Poor app. The update made it a lot worse. Not recommended

Vektverdier gjentas, null support. Ikke fornøyd. Jeg opplever vektverdier gjentas i iOS app’en (ikke på web). Har sendt forespørsel til support men ingen tilbakemelding.

Shows wrong heart rate. After the app has imported heart rates from Apple health and Apple Watch, the maximum heart rate is always below what the actual heart rate is recorded from the Apple Watch. Very annoying not to see the actual heart rate recorded. I. E. heart rate in Apple health shows 171 at the highest peak, Health mate shows 167 at the highest. Talk to support about this, they said just to do that connection of app over again. Did not work.

App is not in sync with scale. App is not in sync with scale

Garbage. Every time I use the BPM connect it just says STOP and lights red. At least make a user friendly app to install. Otherwise ask the Chinese to make a useable app

Avoid. Having to login by getting an email _every_ time you use the app is infuriating

Useless due to app wise faults and errors. Sync with Withings Scale is slow. Sync with iOS app health is slow. GUI is slow and unresponsive with sections like body composition breakdown not showing more than a header. Details on weight on show a spinning wheel. Rebooting the iPhone will help, for a while and then all the errors are back.

Not Recording. My BP connect is not recording any report/result to withings app. Though everything is ON in health. Developer, please help me, thankyou

Tipp topp. Bruker den kun til å følge med vekt og dsglig aktivitet, veldig fornøyd med hvordan appen fungerer til det jeg ønsker å bruke den.