Yoycol: Print on Demand App Reviews

The quality and service are inconsistent. I have to pull their items from my store because they were sending items that were missing finishes... hems... buttons...loose strings. I'm not sure they have quality checks. They also don't respond to you when you reach out about fixing the problems. Their slack quality could diminish your reputation. I wish I could upload pictures. They sent me shorts with one hemmed leg and the other leg wasn't even stitched. No one caught it before sending it over seas.

Great products but absolute worst customer service. It has been almost two weeks and our customers order hasn't even been processed. After multiple attempts to contact customer service through chat, emails and even having shopify contact them there was no response to the emails sent and even with screenshots showing they weren't even looking at the right store my customers order STILL hasn't even been started. I understand the COVID issues which is why we tried to be patient but this is unacceptable when customer service isn't even looking at the right information/account to resolve the issue. We have no choice but to uninstall this app and remove all products from our store.

Great POD Supplier with awesome quality products and support. Recommend for all POD sellers. Lets go!

I placed an order on 8/1/21, it has been 19 days and my order had not been processed or shipped. Customer service stopped responding to me. I cannot use this company for my business and I will not order again.

Very good POD supplier. The quality of the products is good and many unique all-over print products! I would like to say, the quality of the cotton AOP products is the top tier in the market. Besides, the customer service is great too, special thanks to Abby for her great support which makes my business running smooth.

I have integrated my shop, designed products, have customers asking why theres no shipping.... I attempted to order myself, and after multiple emails with no response am looking elsewhere to redesign. Service needs attention.

The products are great. The communication is not. I placed a test order to see how Yoycol would handle getting a regular customer order and they have failed every step of the way. Had this been a real customer I would have been in deep trouble as the item ordered has been in production for over a month and Yoycol has not been responding to my inquires about the item. Overall/to summarize: the product quality is honestly pretty nice as my test items actually got made and sent out. The customer service doesn't exist unless you leave a bad review as they will hop to answering those pretty fast it seems, and expect long shipping times.

my templates will not publish and no one is responding to my chat or email request. I have tried multiple times without success

STAY AWAY!! BAD SERVICE !! SHIPPING TIME IS TERRIBLE. Over 21 days still in production and bad customer service to silence. Cannot deliver goods on time Shopify should not promote such app. Check out their Whatsapp page most vendors are complaining about the same issue. ( Yoycol) Upgrade service or get out. Shopify!! Please take action.

I would love to use this service. I designed about 68 items for my shop that went live, and discovered there is no shipping settings on any of the items. The settings did not migrate to my shop. I have spent almost a full week trying to get a hold of someone from yoycol, with no response or small responses that are not helpful. It's so sad I would really love to use this service, but there isn't any customer service, I can't even get the shipping set up in Shopify and it's been a week trying to contact them. If no one gets in touch today, I'll have to delete this app and remove the 68 products I would love to sell. :(

I put off using this app for a while, but I’m glad I finally pulled the trigger. For what I want to do with my brand, Yoycol has the products I need. Not to mention, the low prices. There’s always room for improvement with any POD company, but after having conversations with Yoycol reps, they actually make the effort to improve after hearing concerns. I hope to have a long relationship with this POD company.

The best app for POD products. Ease of use and very interesting products for the seller. This is the best platform I've been looking for

yoycol is perfect from prints to customisation and printing my store looks great and happy with everything so far

The application is easy to use, friendly, the support team is very enthusiastic, the product quality is good and the delivery is fast. You should use it if you work in the POD industry.

Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!

I would definitely recommend Yoycol. Not long ago, there were some issues that came about that needed attention. At first, it looked like the situation would remain unresolved until I was pleasantly surprised by Yoycol's customer service and determination to make things right. This alone has given me cause to give them much more business than I have in the past. Another thing I really like about Yoycol is the variety, especially in the clothing department.

Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!

I really like Yoycol as a company. Their products are so varied and different to others. They are a cut above in different tops, shorts, dresses, skirts etc with their designs being more trendy and up to date rather than just standard all over print tshirts. Their customer service is great too and the products I have had from them have been lovely. I did have one product I ordered that looked nothing like what I had designed, but they were happy to give me a refund or replacement after a brief conversation with them on the website chat.

This application is convenient for users, the interface is easy to use and nice, the support team is enthusiastic. Highly recommend!

good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot

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