Tern Trade‑in App Reviews

Directly integrate the tern app into your store in a matter of minutes. With our easy rules-based set-up, you’ll have your trade-in programme up and running in no time.

Our app reflects your brand styling and sits seamlessly within your customer experience - fully customisable content gives you control over the message your customers see.

With the ability to set eligibility and pricing rules for all of your products, you have full control and visibility of what comes back to you. Our rules-based pricing engine uses your existing product data (original selling price, date of sale/age of product, category) to determine the trade-in offer price which can be optimised over time.

With built in analytics you can track the direct impact that trade-in has on your business. From the average age of product coming back to trade-in credit redemption, you have complete visibility of how the app is performing. By linking the trade-in to your original purchase data, you will have visibility of the post-consumer product at every stage. You will know exactly what is being traded-in and when, providing unique insights into the ‘life’ of a product and assisting with ‘next best action’ decision making.

By trading-in their old items, customers have peace of mind knowing that their items will be responsibly resold, recycled or donated. At the touch of a button, they can select which of their previously purchased goods they would like to trade-in and the clear, upfront pricing means they'll know exactly how much credit they will receive - no photos, listings, auctions, haggling or disappointing commissions. Once they've accepted the trade-in offer, the customer simply chooses the shipping method that best suits them, and using the label we provide, return their trade-in using any packaging they already have at home - a waste free option, that’s also fast!