Tax Exempt Manager App Reviews

Super-quick response from the support team and a great performance of the app. Thank you very much for the improvement made to my website.

We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!

Solved our problem, and support was fast and helpful, we had some issues with the standard text, which their support solved for us in no time.

Xuan Yen from the support team was very, very helpful. As soon as I had sent the email with small adjustment wishes, I already got feedback from the support team. They've been very kind and could help us out even with small design adjustments within a few minutes. Thanks a lot! I wish you could get this great support anywhere. Awesome! Thanks again.

Die Nutzung der App erwies sich im Test als nicht kompatibel mit unseren Vorgaben, bzw. mit unserer bestehenden Fakturierungs-App. Auch dass parallel keine Rabatte nutzbar sind, war in unserem Fall ein Ausschlusskriterium. Aber auch wenn sich die App leider nicht für unseren Shop eignet, war der Support schnell, ambitioniert, sehr freundlich und eine große Hilfe.

This app doesn't do what it says and doesn't fir my store. Asked developer to remove the app but I've got ignored and the app code is still at my store confusing my buyers!

The app does what it says and the support team is really helpful. Tried other similar apps, but I would recommend the Tax Exempt Manager app.

App is working properly and fast responding/good support by Samah from customer service.............

Works well in regards to VAT, but the app doesn't work with Shopify discounts. Only customers who do not have a valid VAT ID can use the discounts.

Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.

Used it for a while but didn't need it so deleted it. The code wasn't deleted so it's still there! Don't know how to reach out for the developer to fix it.

Hopeless. Only works with b2b via vat registration. Doesnt work with latest version of Chrome. no customer support. waste of time.

The app works as described. Easy to install, and you can modify text and styles easily with a little coding. Our prices are displayed excl VAT., where VAT is added at checkout. With the app, the VAT is not added if you provide a valid VAT-id before going to checkout. Highly recommended if this above described suits your demands.

Great app for our european neighbour B2B customers. Easy install, great and fast support. Thanks a lot for that app.

This app is what we need to correctly deduct VAT for our EU shop. Xuan Yen was really helpful and they responded really fast.

The app does what is necessary. It is good to have such a solution. However, there is absolutely no support. I mean not even a confirmation email saying that the request has been received. This limit the potential of the app and to be honest I am frustrated of paying a dev that ignores clients questions. Pretty surprising for a German company. FREE SUPPORT from myself for people who are interested in changing the texte : look for the liquid> latoriapps-tem.liquid.

This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.

No reply from customer service. After deleting the app in trial mode, we get charged now 9,99$. Absolutely no recommendation!!

Even though the app in the end did not do what we need, customer support is on point. They helped immediately to remove the code from site when it was not working well with our theme.

This app fixed the problem we had with international orders. VAT number can be entered and the shoppingcard price is corrected for international clients. The support team even helped me out ajusting with the font. Thank you!

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