Stateset Returns Automation App Reviews

The Stateset RMAI app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and accurately process returns and warranty replacements. It's intuitive design allows for expedited processing and more accurate record keeping for merchants.

Features:

• Label Printing Automation with data from Gorgias and Shopify.
• Search by RMA, Serial Number, and UPC for warehouses and customer service agents.

You can connect your Gorgias Account and start approving RMAs and adding returns and warranties to your Stateset RMAI dashboard. Stateset RMAI learns from the knowledge base, allowing you to fully automate returns and warranties over time.

After linking your Gorgias account you are now ready to start automating your returns. Create a new Gorgias ticket with the subject "Return Approved" in order to have that return added to the Stateset RMAI page. Once the returns that you have created in Gorgias are added to the Stateset RMAI page you can search through and edit those returns within the app.

When an edit is made to the tracking number of a return, that change in tracking number will also appear in the Gorgias ticket for better tracking automation.