Smart Order Notifications App Reviews

We were looking for a way to send an email from our store to each customer after they placed an order on our Facebook channel and this app was able to do that seamlessly! We were able to customize the email exactly how we wanted it and tweak it as needed. The support on this app is incredible! Kieran set up my email notification template, answered all of my questions, and always got back to me so quickly. I'm so glad we found this app!

Got this app to send custom notifications to staff for internal orders, as well as to notify vendors whose product we sell on our store. We've were using Shopify Flow for notifications, but kept getting complaints from vendors that the email format was very hard to read and confusing. With this app, notifications can double as packing slips. They are EASY to read, and look like normal Shopify notifications with line items and shipping details. I reached out to CS to see if we could edit the template of the notifications to fit our needs. The founder, Kieran, responded right away and made the edits promptly. Twice! Would recommend.

Je souhaitais envoyer une notification intermédiaire à mes clients et cette app est parfaite ! Le support a été très réactif et a recréé le même visuel que mes notifs Shopify Bref, je recommande !

Very good customer support, also when some custom coding is required. Kieran is answering fast and delivers results.

This app is absolutely incredible. We originally installed it to delay sending customer feedback emails after purchase, as well as vendor notifications on our orders. Since then have founds hundreds of different ways we can use this tool to make our experience for customers superior! It has a simple interface and is easy to use from the outset. What's more is the customer support for this app is excellent, Keiran was very quick to respond to our queries and suggest ways of getting the most from the app. Highly recommended - 5 stars!

Amazing app! Really easy to install and excellent support from Kieran to help with the initial set up. Would give 10 stars if I could! :-)

Gavin did a fantastic job of helping us get our notifications to look exactly the way we needed them to. He was very responsive and also recorded videos and sent them to help me understand what needed to happen. Could not be more satisfied with this product and level of service!

Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.

Fabulous app that has solved three big issues we have. Kieran has been very patient with us and has helped us out enormously so the support is second to none. The app is incredibly versatile and I would recommend to anyone without hesitation.

What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!

We’re an Australian printing supplies company and have found Smart Notifications really useful! Sending out orders to our suppliers has saved us heaps of time.

Great app! O̶n̶l̶y̶ ̶i̶m̶p̶r̶o̶v̶e̶m̶e̶n̶t̶ ̶w̶o̶u̶l̶d̶ ̶b̶e̶ ̶t̶h̶e̶ ̶a̶b̶i̶l̶i̶t̶y̶ ̶t̶o̶ ̶p̶r̶e̶v̶i̶e̶w̶ ̶t̶h̶e̶ ̶e̶m̶a̶i̶l̶ ̶t̶e̶m̶p̶l̶a̶t̶e̶ ̶w̶i̶t̶h̶o̶u̶t̶ ̶n̶e̶e̶d̶i̶n̶g̶ ̶a̶n̶ ̶o̶r̶d̶e̶r̶ ̶p̶l̶a̶c̶e̶d̶. THEY ADDED THE ABILITY TO SEND TEST EMAILS, AND THEN EMAILED ME A HOWTO VIDEO!!!! GREAT DEVELOPER AND SERVICE!

We sell and rent pocket-size Wifi Hotspots for travelers around the world, and needed a way to automatically send out order information to our partners in different countries. Smart Notifications was a perfect solution - easy to set up and has been a massive time saver.

The Smart Order notification app has been integral to improving our workflow selling personalised goods and the dev support is great. Great job!

I installed this app because I needed to send order notifications to different recipients based on buying groups and this app solved my problem. The support is super top notch! Kieran helped me make their app compatible with another app that I use to create dedicated price lists, and he did it all in a very short time, in a flawless way and with unexpected kindness! Super recommended app!

Does what is says it would do so far, Support is great & fast. Very very very useful app. Highly recommended.

A super-simple and effective app! Smart Notifications was recommended to us when we were looking for a way to pass orders for our coffee capsules to one of our suppliers. Being able to filter orders by line item gave us a simple supplier workflow without a lot of overhead and complexity.

App does EXACTLY what I needed without extra webhooks or previous coding knowledge. Customer service is fast and very friendly. highly recommend for anyone looking to automate and optimize their business. (I use another app orderly emails to design my emails)

A really useful app that helps us on a daily basis, in addition customer service is just perfect. Don't look any further !

Before finding this app, I was emailing customers manually with booking information. Thanks to Smart Order Notifications once an order is placed the customer automatically receives an email with booking instructions. In addition, the service provider also receives an email with the customers contact info. This process as saved me so much time on the backend and also adds more of a tech feel to the ordering process. Kieran in customer support is very responsive and has been very helpful getting things set up! I am so happy to have found this app!

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