Simply Shipping Protection App Reviews

Good support on chat instant solution... technical team will ask you collaboration access and immediate you share access work started...

Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.

Very Good app. It is a must have. It works perfectly. The support is very reactive. I recommand this app

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.

Amazing app. It does exactly what it needs to and customer support is always attentive and very responsive.

Great App! Just what we were looking for. Support is fast and easy to work with. Great Job! Would definitely recommend

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.

Great app - very simple and does what it says. Extremely fast support response - nice work the developers have done here!

Support was very attentive and the developers integrated the app into our theme quickly. Highly recommend!

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.

Although I have no experience using the app yet, I used chat to help figure it out and John Dee was very helpful in explaining the process of approving a claim and getting our customer refunded for their lost package.

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

Great app and the customer support team is even better. Used this to replace Route and definitely do not regret it!

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

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