Shop Phone Alerts & Auto Email App Reviews

APP CATEGORY
SCORE
4.8
TOTAL RATINGS
184

Shop Phone Alerts & Auto Email App Description & Overview

Customer relationships are your competitive advantage

Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

As a small business owner, you have the ability to build authentic relationships. And let word-of-mouth be your true form of marketing.

Small businesses shouldn't over-automate

Automation is a great tool to help you do more in less time. But far too many times we see small businesses over-relying on automation when a 1 on 1 conversation would result in much much better results. Shop Phone has email automation but our core value is letting you know who and when you should not automate.

Just because your business is online doesn’t mean you can’t have 1 on 1 conversations

Your customer relationships live online, on WhatsApp, on the Phone and Text/SMS. With Shop Phone you can quickly answer questions, confirm product specifications, and help customers make the decision to buy through these communication channels.

If you sell custom, high-end, or specialty products like furniture, electronics, or motor equipment, your customers are used to seeing them in store. Before they buy they want to ask you detailed questions and make sure the specs are just right for their needs.

Recover abandons fast

Get an alert when a customer leaves without checking out so you can call to build your relationship and recover the sale

Know who to call first each day

See a prioritized list of promising leads and valuable customers. Like a virtual assistant, Shop Phone tells you who are your best customers you should call and thank or follow up with today

WhatsApp commerce

Turn each customer alert into a quick and relevant WhatsApp conversation through Shop Phone

Automated Thank You emails and Abandoned Checkout emails

Send automated plain text personalized looking emails each morning to new customers and abandoned checkout. This is also a Kit alternative feature.

iPhone and Android App

Get the Shop Phone mobile app on either iPhone or Android

Customizable Alerts:
  • Abandoned Checkout Alerts
  • Low Inventory Alerts
  • Lifetime Value Alerts
  • Repeat Order Alerts
  • Products and Tag Purchase Alerts
  • First-time Buyer Alert
  • Follow-up Alerts
  • *All alerts are customizable by price or quantity*
Ways to connect with your customers:
  1. WhatsApp
  2. Phone Call
  3. Text/SMS
  4. Facetime
  5. Email

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App Name Shop Phone Alerts & Auto Email
App Category Store Management
Published
App Price Free plan available
Support E-Mail a@hmscommerce.com
App Website

Shop Phone Alerts & Auto Email Features

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more.

Important Shop Notifications

Get instant in-app push notifications about important customer actions. These alerts will help you recover and retain more sales.

WhatsApp Communication + more

Use WhatsApp, Email, Phone calls, Text/SMS or FaceTime to talk to the right customers at the right time, with pre-set templates. More sales!

Auto Thank You + Abandon Email

Save time by sending personalized plain text emails each morning to new customers and abandoned checkouts. Thank you emails create trust!

Shop Phone Alerts & Auto Email App Integrates with:

Android Slack WhatsApp Airtable IPhone Gorgias

Shop Phone Alerts & Auto Email Comments & User Reviews 2024

(Chile)

One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

(United States)

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(India)

Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks

(United States)

One of my favorite apps. Every shopify owner should have this app! Great A+ customer service. Thanks for the help.

(United States)

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

(United States)

I've heard about this app from multiple shop owners. After trying it for a while... By far the most underrated app on Shopify. 6 out of 5 stars! Thank you Shop Phone!

(Italy)

App eccezionale che ogni marketer dovrebbe avere. Assistenza veloce e molto support. Sono entusiasta e ora proverò anche le altre APP che hanno sviluppato

(Mexico)

Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

(Chile)

They answered very quickly to my request for help. They have excellent customer service. I recommend this app 100%.

(United States)

SI QUIEREN UNA APP PARA RECUPERAR VENTAS , ESTA ES LA MEJOR Y NO SE ARREPENTIRAN . ADEMAS CUENTA CON UN GRAN SERVICIO AL CLIENTE . LA TENGO DESDE SUS COMIENZOS Y NO ME ARREPIENTO . LA MEJOR

(United States)

Really like this app. 5 stars ⭐️ This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

(United States)

I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

(Chile)

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

(United Kingdom)

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

(Chile)

I use it everyday. It's easy to use, and makes me recover many abandoned carts. I'd definitely recommend it

(Israel)

I used this App to track my sales. It is very useful and effective. Happy to update. Thank you very much!

(United States)

I love how you can customize or use the templates for verbiage when Contacting your potential clients and customers

(Philippines)

Certainly one the best shopify apps out there as too much automation causes us to lose touch with our customers as human beings. A must have for my store!

(Canada)

Great app helps me to improve my abandon cart rate recovery. I would definitely recommend as a must have to your store.

(United States)

I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app

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