Track Order ‑ Shipway App Reviews

Simplest way to track shipments and get reviews from clients in real time. Easy integration for both customer and business.

Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders. Infact it is very suitable with shopify.

Useful app satisfied with the results and the data record thankyou to the team for the support and help

using this app for a long time now, must say this is the best app for tracking.

Its a nice app for e-commerce logistics and notification. You can easily setup the notifications and other things.

With the help of this plugin our work load reduces 100%.Everyone should use this. Customer Support Need Improvement.Plugin is best

Works exactly as described. Low maintenance and affordable. Definitely worthwhile or any business shipping products.

Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders.

One of the best and simple app for shipping updates and notification. Very cheap compared to competitors. Keep going

This app used to show me the notification logs. I am paying for SMS notifications to be sent to our customers. Suddenly the logs doesn't show anymore and they won't tell me why! No notifications are being sent to my customers despite having paid for the sms notifications! I am asking for the logs to be shown to me, but they won't and the response is sooo slow!! The only reason I am still keeping this shitty app is because I still have a balance! If you are new, I suggest you find another app who is more responsive!

Been using this app for more than a year now. This app has tons of bugs. Every month there's an issue. Some orders are not detected and marked as delivered. Every time. Sometimes it works, sometimes not. You can review our WhatsApp messages with Ankur, Key Acc Manager. I always report an issue, it defeats the purpose of automation because I always check the orders if they are mark as delivered or not. Right now, 31 orders, only 5 orders are reflected on Shipway account. Also, their Key Acc Manager does not reply sometimes. They only reply fast once you leave a 1-star review. The app sucks as well as the customer service.

Best tracking tool, more then 600 couriers are integrated and accurate tracking statuses. easy to use

It don't show the message on the top of the page. I tries evrything I can but I just can have the two boxes but no messages on the top

It will not sync my fulfilled orders from shopify after I installed it for about a half hour trying to sync them so I cancelled the app.

I have been trying to find an app that works with Royal Mail and this is the only one that I can find. Very impressed so far. There was one small issue when I first installed it but the support team sorted it out very quickly. Definitely recommend this app.

Good for tracking details, and also the service is also recommendable. It must be used on the website to give a smooth customer experience.

We have just started our journey with Shipway.in. We are impressed with their order tracking url and notifications services. They have a very good support team (Lakshmi, Ankur) to address all our queries with a lot of patience and they also seem to be very responsive and approachable! We are hoping that this service along with their shipping automation service (Shipway.com), and their respective support teams would help us to achieve our goals.

I have Just started our online business with shipway. Track order and notification app is working perfectly. Function of tracking page gives branded look to our website. Support team is also humble and responsive.

It is very use full order tracking for customer, also can easly implement on store website and nice tech support. highly recommended

It is a nice application and helped me to get my work done in a different and better and helpful way.

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