Sales Reps Commission Manager App Reviews

the app works really well but what makes it really impressive is their support so so good and quick !

Support is amazing. Yuri really helped us while setting up the app. I also had an issue with another app that broke our theme and he help us correct it.

This commissions app is extremely confusing, very buggy and customer support is never available during the day here in the U.S., and when they finally are available at night time, they don't respond. The reports are extremely difficult to understand and when I export them there are lots of duplicate orders shown, and not assigned to the correct rep even though I've setup the tags for the rep on both the customer and orders. I've spent hours trying to figure this thing out with no help. Not a good app at all.

This app is most helpful. Even better, my contact representative fixed issues that I would never have been able to on my own in the source code of the shopify website. 5/5 forever!

This app was exactly what I was looking for and there support team is outstanding! I have had a couple of bumps using it and there are some features I needed them to add. They are always quick to respond and are developing many features that I need in the coming weeks and months. Great app and great team! Thanks guys

We have 3 sales reps and we need customers to choose who they want to order with each time, this app comes with a built in feature of a drop down box at the shopping cart page that makes this simple for customers to choose their rep. It is easy for our reps to view their orders and their projected commission and running commission reports is a breeze! The admin portal and rep portals are clean and simple and get the job done. It's very easy to edit commission as well. Possibly the best feature of this plugin is the level of customer support we have received from Yury and the developers of this app. We have had special requests and tweaks needed to the plugin and he has assisted us every time. Very professional and very helpful. We used a different commission tracker from another company that was glitching and had zero support so we were grateful to find this app!! Yury thank you for all your help!

This app is the solution to all of our information and reporting needs! I worked with Shopify Support for weeks and none of the many support staff I spoke with offered any solution, just expensive mis-information and suggestions of apps that didn't solve the problem. Thankfully, I found this app and problems solved! Shopify Support was not knowledgeable of the apps available right there in the Shopify App Store. Their lack of knowledge caused me weeks of frustration and Shopify was about to lose a customer had I not discovered this app.

Good support, and good perspective to help my business!! I just started with the app and everything is doing good

Happy to use this to manually track affiliates. Assigning a sales rep to previous orders was key for us. Now the next time that customer comes through they will already be tagged. Simple and ease to use. If you use discount codes to track your sales people this is a fantastic reporting option.

I use this app to help track commission payouts with my sales reps. I looked at the different ones on shopify app store and this one seemed best. I like how it allows reps to enter in custom orders from within the shopify store.

We used this app to track commission for orders that were taken over the phone. There are good points and bad points. it does track commissions and makes SOME of the calculations easy IF YOU ONLY HAVE ONE SHOPIFY SITE. If you have multiple sites, its $10,00 per month PER SITE, and then you have to run commissions for each website independently and add them up. Service is done by YURI, and while he did respond - he has never lifted a finger to help. "You can do this... ", "You can do that..". Even suggestions for the app to improve were basically shrugged off. There is nothing in this app that cannot be tracked in excel. It does speed up the process as the app automatically fetches the data from the website, and (for example) if you do not pay commissions on Shiping and or taxes, it will organize all of that information for you. It does not integrate with QBO, so you have to tell it when you pay. I believe the filters on it could be greatly improved. From talking with Yuri, there is nothing in this app that will be changed or improved anytime soon.

The app is very useful and easy to install. The support from staff is awesome, quick response and assistance all the time. It is now a vital part of our website www.candygowns.com. Thanks!

I highly recommend this app and the people who provide service to it. My experience has been personable and professional. All inquires were given a timely response and issues were solved quickly and with kindness and innovation. I am truly grateful for such a positive experience and I trust you will have the same experience. So delighted to have found this app that so serves my business model.

This app is very easy to use. This is the best sales rep app to generate affiliate links + report out on commissions and usage of links. Low cost per month is an added bonus!

Not really sure what the problem is because I've never been able to set up this app at all. I've contacted service twice and they tell me my email address is wrong. ??? Really? Kinda sure I know my email address. Soooo..... great idea but waiting for an app that works.

So far I am not impressed. The app literally doesn't do what it's supposed to do. When I insert the code into my cart.liquid it still allows my customers to advance past that page without selecting a sales rep, rendering this app useless. Support is not helpful resolving the issue, taking hours to go back and forth between emails, and asking questions I've already answered. Definitely not happy. Instead, I may just use this FREE feature from Shopify and sort the reports myself. https://ui-elements-generator.myshopify.com/pages/cart-attribute

Easy to use, easy to setup. Allows a an account to have a manager and a rep which is very helpful. The reporting is helpful month over month.

Coverts to pay-for-play only. Any reps or data you have on commissions is inaccessible unless you then pay them for a monthly service. Also just a vibe that it's more a ploy to gain data then provide a service. Don't bother unless you're sure it's the right fit for your needs.

Its been more than 11 days since i raised a request to solve a bug, unfortunately there has been no reply from the support team citing high volume of tickets

We are using this app for our Brand Ambassadors and Jonathan is quick, efficient and modified our code with clear, concise instructions. I would recommend this app to any one. Plus with customer support like this...truly amazing. And did I mention...he was on vacation and responded in less than 24 hours!! That is service!!

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