ReturnBear App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
3

ReturnBear App Description & Overview

ReturnBear is the only pay-per-return, fully branded, and automated returns solution with drop-off locations across Canada for growing brands.

We take care of the entire post-purchase journey for you. Our fully branded returns portal automates refunds, exchanges, and store credits, so you can focus on growing your business. We offer the only package and label-free drop-off network in Canada, making returns easier for your customers and more cost-effective for your brand. We also handle all of your mail-in returns domestically so that you never have to worry about processing them yourself. Our free white-glove service will get your store set up, integrated, and running in as little as two days.

ReturnBear is a Carbon Neutral Club certified workforce, proudly Made in Canada, and ready to help your brand grow. *US drop-offs coming soon.

Pay-Per-Return

No monthly SaaS fees. No minimums. You only pay for the number of items your customers return.

End-to-End Return Management Solutions

Speed up your return process with our growing network of processing facilities and drop-off kiosks across Canada. Reduce the time it takes to resolve customer returns and issues in 3 days!

Convenient Drop-off Network

Provide the ultimate convenience for your customers with drop-off kiosks across Canada - no more repacking, folding, and printing labels. We take care of all of it. Instantly approve refunds, exchanges, and store credit for drop-off returns.

Seamless End-to-End Reverse Logistics Service

ReturnBear’s expanding network of processing facilities and drop-off kiosks means that your brand can speed-up its return process, solve customer issues rapidly, and get ready-to-sell items back into inventory, fast.

Built-in Customer Retention Features

Our software actively encourages revenue-retaining actions for your brand, including exchanges and store credit. You can even add store credit bonuses to retain more revenue and keep customers engaged with your brand.

Fully Branded and Customizable Return Portal

Maintain ownership of your brand and customer experience throughout the post-purchase experience. Add your logos, hero image, and brand colours throughout the platform to maintain a secure environment for customers.

Automate Returns, Policies, Rules, and More

ReturnBear gives your team the tools you need to fully automate your return policy. Customize your payout methods, return rules, return policy and more. Set Final Sale and Exchange Only conditions. Easily add custom return reasons and then use analytics reporting to gain insights that help you understand why your products are being returned and how to improve them going forward.

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App Name ReturnBear
App Category Store Management
Published
App Price Free to install. Additional charges may apply.
Support E-Mail customercare@returnbear.com
App Website

ReturnBear Features

Package-Free Returns, Exchanges, Labels, Logistics & More.

End-to-End Return Management

We manage the full return cycle: item handling, quality assurance, product inspection, repacking, and batch shipping.

Pay-Per-Return

We don't charge monthly SaaS fees or minimums. You only pay for the number of returns managed for you.

Mail-in and Drop-off network

We're the only end-to-end return management solution offering brands access to it a coast-to-coast drop-off network across Canada.

ReturnBear Comments & User Reviews 2024

(Canada)

​I'm super blessed to be working with ReturnBear to help grow Love & Nudes even more efficiently I have to give their team a shoutout for their generosity, patience and brilliance. They thought of everything for the onboarding, making the process peaceful and easy #businessangels

(Canada)

We use ReturnBear to handle all of returns. They make returns EASY for us and our customers. Prior to ReturnBear, it was a messy process and resulted in frustrations for our customer. Since using ReturnBear: our return related customer service tickets have gone down, customers recieve refunds in a timely manner, and our warehouse team doesn't have to sort through returned merchandise to sort and put back. The team at ReturnBear are fantastic, they are very responsive and listen to our needs. We're looking forward to them expanding their access points to more locations across Canada.

(Canada)

If there were 6 stars, we'd give them. This app has completely changed our returns processing and made our reverse logistics experience painless and smooth for the customer. The app is smooth, fast and totally seamless, and the options for the customer (and automation for us) are above and beyond what any other return apps offer. Not to mention ReturnBear is an A+ partner, incredibly responsive and helpful and constantly working to improve their systems based on feedback.

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ReturnBear App Tips, Tricks and Rules

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ReturnBear Screenshots & Images

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