Repeat Customer Insights App Reviews

APP CATEGORY
SCORE
5
TOTAL RATINGS
14

Repeat Customer Insights App Description & Overview

Losing customers is bad.

Losing repeat customers is a completely different level of bad.

But identifying what causes your repeat customers to leave is difficult.

Even then, analysis just tells you what happened, not what you should do.

What if instead of just analysis, you actually got an interpretation and advice based on the analysis?

Repeat Customer Insights gives you that analysis, insights, and the advice your store needs to optimize your customer purchases.

This app will analyze your customer, order, and product data to equip you with reports on what your most loyal and valuable customers do. More than that, it will give you clear and actionable advice on how to retain your existing loyal customers and how to turn more of your one-off customers into loyal, repeat customers.

Customer Segmenting with RFM

This was pioneered by the big catalog stores in the early 90s and was only available to the large commerce enterprises until recently. It analyzes each customer on three criteria to rank them against the rest of your customer base: recency, frequency, and monetary.

Order Sequencing

Analyze every step of your store's customer lifecycle and show you the multiple purchase segments hidden in your order timing data. Each segment have specific metrics exposed: Average Order Value, Repeat Purchase Rate, Customer Purchase Latency, and specific advice for that segment.

Customer Cohort Report

See the buying behavior of your customers over time based on when they first ordered. Find out if holiday shoppers really are different than off-season shoppers.

Discover which products create your best customers

Segment customers based on the first products they order to see which initial products have a positive influence on their behavior. Better than your best selling products, these products are your retention makers.

Monday Morning Metrics

Keep you up-to-date on how your store is performing, automatically. Every Monday. (Because Monday's need all the help they can get)

With this level of analysis you'll be able to fine tune your marketing, such as:

  • have your engagement campaigns can target new customers right before you estimate they should make their second purchase
  • offer a 10% off coupon to anyone who has missed an estimated purchase, knowing that you'll make a profit because you have the average order value factored in
  • spotting drop off points in your repeat purchases and be able to proactively focus on them to retain your customers before they defect
  • exporting specific segments of customers to create custom audiences
  • and more...

Click the Add App button above to start the automatic install.

👏 Do you love repeat customer insights shopify app? Please share your friends!

share facebook whatsapp twitter pinterest email telegram
App Name Repeat Customer Insights
App Category Store Management
Published
App Price From $59/month. 14-day free trial.
Support E-Mail support@littlestreamsoftware.com
App Website

Repeat Customer Insights Features

Better repeat customer retention via RFM, cohorts and segments.

Are you losing customers?

Are you struggling to grow your repeat purchases because your customers are defecting? Find out where in their lifecycle you're losing them.

Data-driven marketing advice

Don't just blindly try marketing tactic after marketing tactic, hoping that a random one will grow your revenue.

Not sure what your data says?

You need visibility into exactly what's going on with your repeat customer purchases so you can better target your best customers

Repeat Customer Insights Comments & User Reviews 2024

(United States)

Repeat customer insights is a great tool that we use to better understand cohort data and segmentation. Eric, the founder is extremely responsive and has been able to help whenever we contact. Awesome app!

(United States)

As our store has grown over the past 2 years of using Shopify, we've needed something that shows us exactly what our customers are doing. The data is there but to have an app quickly show us the results with the ability to dig deeper, has been a game changer. This was where Repeat Customer Insights has been invaluable. It drives new ideas of how to reach the customer who hasn't purchased in awhile, or the new customer who just made a large purchase. The communication to each must be different. I also appreciate the daily tips that come in my inbox. I don't have time to implement every single one but I have Eric Davis' folder marked as my to-do, because each little tweak and observation on the back end helps us grow. Finally, customer support with this app is fabulous. I appreciate when app developers have suggestions for store owners that are revealed by the data.

(United States)

This is an amazing product that gives me deeper insight into my customer actions than available in Shopify. This combined with Google Analytics gives me several strategies to gain sales. Eric provided an analysis of our data that was unexpected and gave me further perspectives that would have required an in house data analyst to perform. Thank you again for such a great app!

(Brazil)

COHORT ANALYSIS automatically created from your store is unbelievable and a must-have for any startup focused on growth. Extremely happy with this new tool now one of my most valuable in our site!

(United States)

Repeat Customer Insights is a really well-thought out app by an excellent developer. The app helps you understand how your customers are behaving and their buying patterns. Very interesting way to look at things that can help inform your everything from your product assortment to your marketing plans. Easy to download the info as well if you want to slice and dice it differently. Be sure to sign up for his daily email newsletter. You will learn a ton. Smart stuff.

(Germany)

Very great and easy to use app - awesome contact!! Helpfull insights!

(United States)

This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!

(United States)

Excellent, quick customer service!

(United States)

This app is super helpful and easy to use. It gives you insights into your customers that would take hours to compile if you did it by yourself.

(United States)

This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!

(United States)

Great app! Best of all the developer is super responsive if you need anything.

(United States)

This is a must-have app for generating business insights and understanding customer loyalty / repeat shopping behavior beyond basic Shopify analytics. Better yet, we love the super responsive customer support. Eric has been incredibly responsive and thoughtful about helping us maximize the features of this app. Eric took our feedback into account as he designed the product roadmap and the latest latency report update is incredibly helpful. This is the only way we can easily track customer repeat rates by annual / quarterly cohorts to see how our store performs over time. Highly recommend it! - www.nicelaundry.com team

(United States)

Excellent app, great customer insights, with easy to understand UI - developer is extremely responsive and helpful!!! 5 stars!!!

(United States)

Great app and lots of good actionable data.

💸 Want to send free money abroad?

Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!

Please wait! Repeat Customer Insights Facebook comments loading...

Repeat Customer Insights App Tips, Tricks and Rules

What do you think repeat customer insights shopify app? Can you share with Little Stream Software company and people your complaints, experiences or thoughts about the app?

Repeat Customer Insights Screenshots & Images

Repeat Customer Insights shopify app screenshot images, pictures.