Personalized Recommendations App Reviews

i just installed this app and needed some help in setting it up according to my need and requirement. Got the instant help through Live Chat and the expert has fixed all the settings. Great job!!

Great app with its free functions as well. The customer support is very fast and helpful! Thank you!

I have been looking for a tool just like this great tool to personalize the product merchandizing and they also have amazing support!

Muy buena aplicación, las recomendaciones son muy exactas. El soporte te ayuda muy bien a solucionar cualquier inquietud. La recomiendo!

This was an awesome addition to our website. It's very user friendly and has increased revenues immediately.

Honestly MIND-BLOWN by the support, they were able to customise the app to my needs and for me this brings them on top of many other apps, for this price.. this app is exceptional .. personalised upsells ( a must have for jewellery brands ) and ajax upsells that are also personalised... wow !! Thank you team !!

Great customer service. Easy to fix small tweaks and the placement of the widgets on the theme editor is quite easy. No need to add code to the theme. Highly recommended.

Great Customer support We are very happy. Very good APP customer service staff is particularly can help you solve anything, 5-star recommendation good thanks for making a great app Very happy looks professional too.

easy to use, perfect fitting all my needs, and the best technical support i have ever met , thank you guys for your help and support

Manish was extremely helpful and patient in helping me get the modules set up. Highly recommend for a customer service point of view. Now looking forward to seeing how the product performs on the site!

I had an absolutely horrible experience with Glood the app and Glood the company. 1. Poorly designed merchant user interface. 2. Limited design control of the FBT bundle widget. 3. Does not support bundle-level discounts. 4. Atrocious customer service and support. I do not recommend this app.

My marketplace has more than 12000 SKUs- personal recommendation matters the most for boosting up purchasing conversion. Awesome customer support and full customization is available. I am so amazed by the service quality. highly recommended.

It was easy to set up my widgets and when I messaged support they were extremely helpful and replied in great time.

Amazing app, lot of good features and they have good customer service. I would definitely recommend.

After a lot of research of the different apps available and communicating with the very helpful support staff, I confidently installed this app and upgraded to the $69 a month plan with a few goals in mind. They assured me that with they could help us implement rule based recommendations using our product tags. I was very impressed with their team and promises. At first. It's now almost a year later and I can't say that we've had a single month where the app has worked properly. The custom css is installed and they say it's working, but the product recommendations aren't showing at all, and when they do show, they aren't showing even remotely similar products. The 1:1 product recommendations for upsell aren't even working anymore...the ones that I tirelessly created and imported so we could sell matching bands with each ring. I have no idea what's going on. The problems have been bad enough that they bumped us down to a free plan "while they get the issues fixed", but what has really happened is our store has been written off and they don't care to get the recommendations fixed. I would love to get the recommendations right so we can get back to a regular paying plan again. The last support ticket I wrote was in December. It's 9 weeks later and I've had zero response. Zero update. Zero fix. If you're looking for a basic recommendation app that randomly chooses products to recommend, this could be the app for you. If you have the time to manually create 1:1 recommendations because you have a small product set, this could be the app for you. Those are simple features that you could get for free using many of the available themes and the native recommendations feature that come with them, but if you wanted to pay extra you could get this app instead. I'll give 2 stars because the people who work there are truly nice people. Unfortunately I can't recommend to pay for the app just because the people are nice. It's obvious at this time that they can no longer keep the initial promises to create the Rule Based Recommendations that come in the Pro Plan and do not care to continue communicating with me about what's going on.

The team is really great. They modified the app to match my store perfectly! When i hit my upper limit for the widget serves, they increased my limit without even charging me more. It's no surprise the app has all 5-star reviews. If you're on the fence, trust me this is an awesome team and an awesome app.

great app, great customer service. Thanks team! Looking forward to seeing how effective this app is for my stores conversions and order value.

Recommend this app, it has many setting and features so you can tweak it as you like, manually select recommended products or let the AI do its thing.

I honestly cannot say enough good things about not only this app, but the company as well. Harshul was prompt to assist us with every issue we had, and solved everything in a timely manor. We are more than satisfied with this company and will continue using any app they put out.

The support is not great. They were rather rude. The app is very elementary and did not give me the results I needed. I was hoping it would use AI to recommend products based on images or product data, ie, recommend something similar in looks or description. But it relies on other data such as click thru and add to cart, which for me is not useful.

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