Real ID ‑ Verify Customer IDs App Reviews

APP CATEGORY
SCORE
4.2
TOTAL RATINGS
15

Real ID ‑ Verify Customer IDs App Description & Overview

Unlock more revenue with ID verification

Real ID digitally proves your customer’s real identities using a photo ID and facial biometrics. Now you can fulfill any order with confidence. It's a perfect use case for:

  • Completing orders with age restrictions
  • Selling high cost goods
  • Validating customers in high risk markets like alcohol, cannabis, vaping and smoking accessories
  • Verifying flagged fraud orders by Shopify

Real ID's document verification helps remove friction during fulfillment quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.

Fraud Detection apps rely on incomplete information

Existing anti-fraud tools rely on small pieces of a customer's identity like email, IP address, and billing information. This doesn't give a perfect picture of your customer, and leads to false flags of paying customers. In blocking potentially fraudulent purchases, you also stop some legitimate ones.

Real ID's identity verification solution lets you verify legitimate users caught in the crossfire, and unlock more revenue.

How does it work?

Real ID uses cutting edge A.I. to verify the authenticity of the ID and instantly match the face on the ID to the submitted selfie by the customer.

That way, even if a fraudster had access to a stolen physical ID, they can't beat an ID check.

How does ID verification help your business?

With your customers' verified ID & selfie photos, you're able to prove their shipping address. This gives you far more weight on your side of the court during chargeback disputes. Even further, this practice totally eliminates "friendly fraud" losses.

And if you need to do age verification checks for purchases of restricted goods - Real ID's document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risks at checkout.

We handle the GDPR compliance

You won't have to worry about GDPR compliance either, no data is stored on your end. We securely store all IDs and respect all data deletion requests.

We cover hundreds of countries around the world

Expand your market with confidence knowing that Real ID can verify hundreds of countries ID's including:

  • United States
  • Canada
  • Great Britain
  • Mexico
  • China
  • Australia
  • Japan
  • Germany
  • Russia
  • And much more

Real ID can verify documents such as:

  • Passports
  • Drivers Licenses
  • National IDs
  • Visas
  • And much more

Setting up document or biometric verification on your platform will help you make sure the user trying to make a purchase is legitimate—and not a fraudster.

Risk-free trial included

Try out Real ID before going live by using our included test mode.

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App Name Real ID ‑ Verify Customer IDs
App Category Store Management
Published
App Price Free plan available. Additional charges may apply.
Support E-Mail dylan@getverdict.com
App Website

Real ID ‑ Verify Customer IDs Features

Eliminate fraud & verify customer age with real ID checks.

ID verification on Autopilot

Digitally prove your customer's real identities using a photo ID and facial biometrics.

A.I. instantly reads the ID for authenticity.

We recognize hundreds of IDs

Real ID supports hundreds of unique ID documents.

It automatically recognizes Driver's Licenses, Passports, Health Cards, and much more.

Verify age automatically

Keep compliant with age restriction laws without manually checking ID photos.

Also includes e-signature support and selfie cross check.

Real ID ‑ Verify Customer IDs Comments & User Reviews 2024

(United Kingdom)

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

(United States)

This app has been a life savor when it comes to having a solid and working ability to check customer IDs. Not only does the app work flawlessly, the support from the app is exceptional - nearly always available to help and the updates and custom requests are constantly fulfilled. I can't thank the team enough for this amazing app!.

(United States)

Dylan really did an amazing job for our store. We have automated 18+ id checks through a specific channel that was not out of the box. Dylan and his team were able to help and satisfy our requirements. This app is working like butter now! Thanks a bunch Dylan!

(United Kingdom)

As an early adopter, this app became a vital part of our shopify store. Unfortunately, Dylan has subsequently increased the pricing by over 100% which makes the product entirely unviable for a low margin business like ours. If you can afford the prices (or double the current advertised price going off past behaviour) then sure, this is a great solution. Otherwise, back to search the shopify app store for an alternative.

(United States)

Dylan, Is absolutely amazing....I will have very limited time and trying to make a deadline and he has always been very quick to resolve and respond. He makes sure that he handles it on the spot and doesn't provide :homework: for me to resolve on my own. He is extremely hands on and professional...great software to meet our industries requirements. Would highly recommend to anyone.

(Germany)

App-idea is good, and maybe very useful in US or other countries. But it does not work with german passes and also not with german driver-licences. - A better personalisation and translation for the customer frontend would be helpful, as you cannot translate the User interface into another language. People must speak english. Maybe we are coming back in future after the app is more mature.

(United States)

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

(Canada)

We have used a few age verification apps for our age-restricted online vape shop and none of the other apps were even half as powerful and reliable as RealID. RealID is also the most cost-effective solution. Dylan is a pleasure to work with and is highly responsive to new feature requests. Not only does he implement new features constantly based on merchant feedback, but the features work reliably and in a way that gets the least resistance from online shoppers. I would highly recommend this app over all other age verification apps available on the Shopify App Store.

(United States)

Best App on Shopify! If any issues, they are very responsive and will do everything they can to make sure the problem is fixed. Y'all better get this app! Worth every penny! Protect your business!

(United States)

This is is the best solution for getting KYC info! If you have products that need age verification or services that you want an extra of fraud detection, then this app will be perfect! I reached out to the developer Dylan about question and best use and he was very responsive! 5/5!

(United States)

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

(United States)

I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.

(United States)

Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.

(United States)

I just installed this app., so happy to have it. I already used it as soon as I installed it. Waiting to see what happens. But, I am grateful to have it. I will be back with updates down the road.

(United States)

We just started using this app but so far the customer service has been great and the app works great and it has helped us offer a much better solution to our customers and help us reduce fraud. Just in time for the holidays. Highly recommend this app. It's hard to find an app that saves you money and helps you provide better customer service.

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