Profiteer ‑ Cost of Goods Sold App Reviews

Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.

Thank god I found Profiteer!!! They have great customer support, although I've never quite needed it since it's such a great easy tool for my business. I recommend it for any small business on shopify looking for cost pricing to be factored into their sales numbers. Such a valuable service!!

Great, simple and really useful app that fills the gap for COGs in our Shopify plan. User-friendly, easy to follow manual and friendly support. Makes EOFY heaps easier!

Profiteer is my favorite new vendor in the last 10 years. Customer support is willing to help you accomplish your goals. Quick and friendly responses. They solved a problem I had been struggling with for months in a matter of days. Two thumbs up, Profiteer!

This app really helped me organizing my numbers! I mainly use it to add costs of my items, then to export reports at the end of each day to easily calculate NET profit! Also, great support! Much recommended :)

This is a great app that does what it says on the tin - and it provides a feature that Shopify sorely lacks. However, be aware that it does not take into account discounts, gift cards, shopify payments fees, or anything else; it simply provides sale minus cost of goods. This is really useful for getting a rough idea of your profits but not ideal from an accountancy point of view. Given the limitations, I don't think that this is a $15 a month app, but if it was $5-7 a month I'd pay for it without hesitation just to save myself my P&L calculation hassle. However, that is not to say it is not a great app and I would certainly recommend it if you need the functionality and can justify the price - easy to get started, easy to use, and gives you what you need.

This app is a godsend! Wholesale cost and Inventory Value tracking is a huge part of being able to run a successful business and Profiteer has definitely picked up where Shopify dropped this ball. We switched over to Shopify from a stand alone in-house POS that had all cost tracking integrated and we were at a loss in this regard with Shopify until we found Profiteer. It has been easy to integrate and use. The ability to update costs with CSV files was very helpful with our huge number of unique SKUs. I highly recommend Profiteer!

Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)

Incredible personalized customer service, A+ , Highly recommend for anyone using shopify. These features should have been here from the start!

We installed this app when we first started out but never had a chance to actually use it until almost a year after our store launch. We thought that updating our COGs was too timely. What a mistake! This app is a MUST if you're serious about running a business and seeing how much (profit) you're really making!

I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.

We have been using Profiteer for approx 3 months. Very impressed with the detailed user manual as well as the tailored menu - Dave has really tried to address the needs of the small retailer by making a format that is easy and quick to use. In terms of customer service, also very impressed with the speed that any of our queries or issues have been addressed. It is a platform that you can build on and tailor to the growing needs of the business with key information readily available every day. Very happy so far.

Update: Nov. 25 - 40 minute phone call will potentially translate into thousands of dollars in the long run - this app developer is a real person willing to work with you like a real person, towards the goal of mutual success. While the app is not released in full yet, there are some exciting useful new features on the way, and I highly encourage you to support the development. Update: excellent service from developer and from the app itself so far, this is something you need to get if you are not particularly sure if your prices need adjusting - i am pouring over orders one by one and updating prices as needed, profitability is already rising this app has amazing potential but as-is it's already a must-have for me initial review: Called, got immediate answer, very friendly and very direct, which we respect greatly. Helpful and willing to work with the merchant, going to try the app right now and I am sure we will use it at least 2 months, it's possible it may not be what we need entirely but I highly recommend trying it, we have looked and there is no better app than this for a ballpark "how well am i doing" kind of figure 5 stars !

Great service. Highly recommended!

This is an easy to install app, and the best part is the support you get from the vendor..! I screwed up the file and Dave fixed it.. I asked for historical data beyond the current parameters of the app and Dave responded and got it done for me quickly! Once I got the costs put into the file, I can finally see the value of my inventory and the gross profit on each item sold...a big help for understanding what's making you the most money!

Just downloaded and installed this app to get numbers straight since Shopify has failed to include such a vital bit of information for legitimate business owners. At $15 a month I would gladly pay that to keep my company running straight. Oh yea and Customer support is on point and very very helpful. Thank you so much for making this affordable app!

Very good. I like this app but it takes some setting up if you already have loads of products. Could do with a better export function instead of a messy CSV file. From https://www.trucklumi.eu

I had been having struggling for months to find an app that would allow me to run the reports I need to give data to my suppliers who provide stock on a consignment basis. I am a small business and most developers couldn't be bothered helping me get what I needed. My consignment suppliers were starting to cancel their consignment arrangements with me because I couldn't get them the data they needed. And then I found Profiteer! When I first installed the app I got a little bit closer to getting the reports I needed. However, it was when I contacted David at Resistor Software that the exceptional customer service began. I explained what I needed, and even though it wasn't a report that lots of companies use, he went out of his way to find a way to make it work for me. I can now run the report I need and I don't have to worry about losing my consignment suppliers. I can't rate David's support highly enough - he has helped me solve a massive problem. One very happy customer here!

Super easy app! Great to track COGS without making separate spreadsheets!

What awesome customer service. We've had Profiteer for almost as long as we have our store. Great app for margin tracking. Just recently the Barcode column fell away and we really needed it along side our SKU's when viewing a report bt variant ID. Dave worked something out for us and in no time we have it back to the way we were using it. Brilliant app made even better by prompt service & expertise.

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