PreProduct next‑gen pre‑order App Reviews

I used this app to run a pre-order campaign prior to committing to manufacturing a product. It worked perfectly. Having the flexibility to take a deposit, full payment or simply track pre-orders was great. The auto-emailing also worked flawlessly. Also got very responsive help from the developer (same day) when I had questions. Recommended.

This app is exactly what my customers have been looking for! It took me a minute to get it situated on my shop, but the creator and team were the most kind and helpful people I’ve experienced with any website app. Very patient and hands-on with me and my store and I couldn’t be happier. THANK YOU!

we used the app to launch our first product worldwide. collected pre-orders from allover the globe. working well with credit card deferral! easy to use, great customer service! will use again with a next pre-order promotion!

The best pre-order app. Amazing customer support. Having the ability to set pre-orders as pay later, deposit, or pay in full allows us to customize and improve the shopping experience for customers while supply chain issues give problems with new product arrival. Highly recommend app to anyone looking to do pro-orders.

This app is really easy to use and straightforward. Wonderful customer service if you have any questions, too! Highly recommend.

This app was great for launching our new rum product. It did take us a little while to figure it out, but that is most likely due to us not being incredibly website savvy. We had an issue on the day we launched our pre-orders and PreProduct was able to assist us within hours and fixed the issue (which turns out because we had selected a wrong button). This app gave us the ability to nab sales and revenue before our product was ready to be shipped out and has created a successful launch. Would recommend.

We work in a very niche market and Oli and PreProduct have been so amazing helping us get set up and customizing our store. I thought taking pre-orders would be a nightmare, but with PreProduct, it's been incredibly easy. Thank you guys for making this a seamless experience! I highly recommend this app!

This was our first time offering a pre-order and the customer service was excellent. I would definitely recommend this app.

The support team is absolutely wonderful! They have helped out with any query we have and have acted so promptly. Highly recommend this app!!

EDIT: Email was stuck in spam, devs are super responsive. This app sucks, not very customizable, devs aren't responsive to issues, also, the app will randomly redirect your products back to itself 2x. Not sure why it's doing that.

The app seems to be promising, but the lack of bulk and collection update boggles me. If the store is growing and the range of products are growing, there is no way we will be encoding our products one by one. This app is not scaling with business growth. It's only good for start ups.

This app worked perfecrtly to launch a new product of mine and create a hype, take deposits and easily seek the emaingin payments. Easy to set up and the customer service was awesome... I was nervous initially but Oli held my hand every step of the way! cannot wait for my 2nd pre-product launch now! highly recommend

Great app! Definitely helped us with what we were trying to achieve. What is more impressive is the support. I'd recommend this to anyone who has a use case where customers may need to pre order and want a simple, easy way to enable this.

The app is great and the service is even better. The questions I've had are always addressed very quickly. Happy with the app.

Total Newbie here! First time building a e-com store and I needed to get some Pre-Production sales and interest-churn before full production of my product. This was exactly what I needed and it worked. I was able to set it up myself and it worked really well across mobile and desktop. Honestly, the best part was the support. When I had questions, the Pre-Product team answered emails so quickly I was able to troubleshoot on the fly. 10/10 will use again!

In our line of business, many of the products we sell can take around a year to arrive in stock so pre-orders are an important way to clinch those extra sales. But finding the best way to do this has been fraught with problems - that is until we found PreProduct, a fantastic app that has enabled us to easily accept pre-orders whilst remaining compliant with the legislation regarding pre-payments in the UK and also Shopify's rules. Getting up and running was relatively straightforward and the friendly assistance that I received from Oli in making a few changes to tweak how it works for us was amazing Whatever we needed was sorted quickly and correctly the first time. My only concern before installing this app and it may be yours is the monthly cost. However, even within the free trial period, we had taken enough pre-orders to easily cover a month's subscription. As the saying goes 'you have to spend money to make money'. Brilliant app and brilliant service.

The best pre-order app that helps us roll out new items, collect deposits and manager orders. Kudos to Oli and Eliza, who are very patient and respond promptly to any question any time of the day!

I've been having such great success using this app that I decided to install it for a second business I have. It's such a useful tool to quantify product demand and set customer expectations, especially during this current era of supply chain shortages and logistics uncertainties. By having moneyless pre-orders I can make long-term forecasts for demand and place orders with my vendors accordingly. If customers decide to cancel their pre-order I don't have to eat the loss of merchant fees like I would with other pre-order apps. I've made number of feature requests and the developer, Oli, has been super responsive and receptive. He always responds to my emails very promptly (usually within a day) and has gone out of his way to help me get my store up and running with some style tweaks. That level of service is why it was a no-brainer for me to install the app for store #2. If you are looking for a flexible way to take pre-orders with deposits or no money up front, then look no further then this very clever app!

PreProduct first off fills a big need, to have the ability to pay for part of a purchase up front inside the Shopify storefront. But beyond that, this app has some of the best customer service I've seen. Any of our problems, requests, or inquires have been addressed quickly and addressed well—can't say enough about the support team! Overall, have had a great experience with an app that does exactly what it needs to do and with a great team in the back end to boot.

Awesome "new app" with features really well dev & integrated. Goog job for the customer service Oli, you rock! Keep going Preproduct team.

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