Order Automator App Reviews

Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!

I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.

AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!

works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!

We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.

Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!

By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!

This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.

This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!

Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.

I used this app to send sales notifications exclusively to different vendors. We have a store that has different vendors selling different products. The default Shopify settings weren't cutting it. Joe and the crew have been amazing and helped me quickly. Can't go without this app! If you want an extra level of professionalism on your site then this is the one. It would be cool if there was a way I could customise the email content myself so that it's branded to my store. But it is otherwise flawless! Highly recommend.

The app is great out of the box. We needed a little customization, and the lead developer Joe was very helpful! Within a few days, he implemented a custom rule to solve our gift card problem. We needed a way to fulfill gift card orders for US customers only. I could not be happier! I think this app is worth more than $10 or $20 per month. Great product.

Installed the app and instantly had it working perfectly! I sell digital items & subscription access and this app tags my customers, closes or archives the orders, & has them running hands-free! Would highly recommend!

As far as I know, this is now the only way to track inventory automatically if you are fulfilling local orders through Amazon and international orders manually. Joe and his team helped create a simple solution that matched what we were looking for.

We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.

Very helpful app allowing me to tag all my pst customers, even those who ordered years ago, with a lot of triggers making it possible to segment all kind of customers for precise marketing campaigns. The developer even helped me to set up my first flow. Thanks Joe, muito obrigado.

The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.

Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify

We've had the privilege of using this app for over a year. It easily automates orders between multiple fulfillment services, this includes FBA and Deliverr. The developers are incredibly helpful and easy to reach. We've been able to provide feedback and get certain features implemented upon request. They are continuing to improve the app and roll out new features. For example, the new Order Monitor feature has been able to properly flag and identify any late orders based on our monitoring rules. This has saved us a ton of time and expense on refunding missed orders! This is the best app that anyone needing to manage orders from more than one fulfillment service could ever ask for!

Order Automator is excellent out of the box, but our multi-Location configuration, and diverse set of business operations and team demands, requires various app customizations to really start saving us time. Joe is excellent to work with, prompt, responsive. We look forward to more time savings in the future. Thanks!

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