Amazon FBA / MCF Shipping App Reviews

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

Need help with something so I called and left a voicemail. They called me back under 2 hours of leaving a voicemail. Cara walked me right through the issue, and solved it for me. A+

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

I use the app to move orders received into Shopify to Amazon for MCF Fulfillment. I also use the app to update Shopify with Selling Prices and Inventory Quantities from Amazon. I highly recommend ByteStand. The set-up was straight-forward and easy. They have a series of very short videos that explain and walk you through each step. If you do have questions, need help with a step or run into any issues, their support (based in the U.S.) is terrific! If the functionality is what you need, I would definitely go with ByteStand Amazon FBA / MCF Shipping.

We're a small $40 p/m customer for ByteStand's app, yet they went out of their way to help configure our Shopify store to automate fulfilment of our Website orders using our Amazon FBA stock. Once you understand how their app works, it's real neat and totally removed our Shopify + FBA integration headache... Highly recommend....

Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App

I wanted to comment on the fantastic assistance I received when I had a slight issue with my inventory sync. Cara dedicated the time to help me resolve the issue by providing clear communication/directions and even provided a custom video which demonstrated exactly what to do to solve the problem. OUTSTANDING service! We all know how invaluable that is in today's business environment. Thank you Cara!

This app was exactly what I was looking for. I was having a storage problem with my product, now I don't have to worry about that anymore because this app allows me to fulfill my Shopify orders directly through the amazon warehouse. On top of all this, their support is excellent! I had Cara help me with a few setup issues and she made it seem so easy. I felt like I was chatting with someone who actually enjoys helping others! I can confidently recommend this app to anyone because of how good their support is.

App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.

The customer support is excellent. Cara took great care of me! I had a couple of issues while integrating the app, but they were very helpful getting me on the right track.

The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

Cara gives 5-star customer support! User error over here and she got me taken care of immediately. She even volunteered to keep monitoring the account to make sure my first shopify-> fba shipments go smoothly. Really appreciate the help and I am excited to not have to manually fulfill Shopify orders anymore : )

We were facing some major issues that our products couldn't sync the Amazon FBA inventory correctly (all products shown all out of stock on our website), the Bystand support team was giving a prompt reply and provided a professional support right away, really glad we chose this APP for our MCF. Appreciate what you did for us Bystand!

Having automated integration from Shopify to Amazon fulfillment is truly a miracle. The orders go through every time. Customer service is wicked fast. Cara not only makes great YouTube tutorial videos to help with set up, she'll even answer the phone every time you call and help you with any trouble shooting needed.

Loved this app so so much , what is the best that it has? Its customer service, it honestly cant get any better!

It's easy to set up with the instructions from Cara. If you need assistance, Cara is available via email or phone when you schedule a time to speak with her. She'll help you through all your issues (as long as though issues are about the app).

This App is fantastic, it is really easy to use and takes a huge workload away from us and enables us to carry on running our business. Just what we were hoping for.

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