LitCommerce Multichannel Sync App Reviews

Great customer service! I was having issues with my app sync and Kevin quickly jumped in to work on the issue. He not only helped me with my settings, he set up a WhatsApp for ongoing support. Thank you for the fantastic support.

Ember was absolutely stellar today! Even when the error was on my end, she was incredibly patient with me (literally hours of patience). I hope to work with her again soon!

We have been using the app for about 2 months now for connecting Etsy and Amazon. Firstly, I will say that the support and customer service are responsive, professional, and friendly. The connection with Etsy worked very well, and allowed us to create Etsy listings with a calculated shipping profile, which was a step above the competition. However... The Amazon channel connection is EXTREMELY problematic. Orders will not automatically import to Shopify, they must be manually synced. In addition, if you intend to fulfill the orders through Shopify, you will then have to manually copy and paste the customer & shipping information from Amazon into the order in Shopify. We have also found instances where the app added inventory back into products in Shopify (with no apparent concurrent event to cause it), causing us to oversell. Most recently (the straw that broke the camel's back), the app suddenly automatically imported a 2 month old Amazon order into Shopify (an order that had already been imported back on the original date of the order), at a time when we were not even performing any tasks in the app, in Shopify, or in Amazon. We hope that LitCommerce can get these issues corrected at some point in the future and will be happy to give them another try. But at this time we will be switching back to SellBrite.

Amazing App ! Its easy. It helped us sync our inventory on our Etsy channel smoothly. Customer service is amazing. Highly recommended app.

After some teething problems the company has been of good assistance in sorting out my feeds. It wasn't straight-forward for me and I found it a little tricky to navigate things. However, they have worked very hard to sort it out for me and I will continue to update this review moving forward. They certainly want happy customers and have put in effort for me. Thank you.

The app interface looks nice and is easy to use, however the promise of shopify to ebay sync is a nightmare, i was advised it was a simple process (coming form the shopify ebay app) i have spend 3 days fixing unlinked, unsynced items, constantly need to double check ebay orders V shopify orders, tracking information does not flow from Shopify to ebay.... Support what can i say... their solution is to hold a moment (over chat) and they come back to your 15mins later with some excuse..... i am very dissapointed in this app and the functions need to be double checked all the time... Error messages are not clear..

Fantastic app. I own two stores - one of which I had a few teething problems with. Unfortunately I could not edit the review. However, the response from this company has been very good, they've been very helpful and have really helped me sort out my store. I wanted desperately to amend my original review but there's no edit button! I would rate the support for my issues very highly and recommend the app as the company have really tried hard to help me fix things and they have worked non-stop to get things fixed. If I can amend the other review I most certainly will as once they realised I was unhappy and struggling they could not have been more helpful. Good job!

I use this app to manage listings and sales across Etsy Ebay and Shopify. The app if fairly straightforward to use and the technical team are top notch the few teething problems, I had at the start of the journey were quickly and efficiently rectified. The sync of products saves me lots of time and effort and will increase my revenue in the future. well worth the 10k listings package. Adding channels and managing their sync is easy and straight forwards, you can even request extra features although I haven't used this yet. Overall good value for money and easy to use.

This is great software, easy to use and navigate. We only had 1 issue which was our single listings trying to link to an amazon multi listing. We got in touch with the litcommerce team who sorted this out for us very quickly.

I have been using the app for a time now the app preforms excellent. when I have question the help is always right there for support and quickly resolves the issue.

After searching other similar tools, I'm going to settle on LitCommerce. My store has 10,000 listings and I need a tool that "just works." As important as functionality is the support. During my trial period, I had instant full access to live chat. No leaving a message and waiting 12+ hours for a response. VERY impressive. During onboarding, all my questions and mistakes were answered and clarified. Looking forward to putting LitCommerce through it's paces.

The LitCommerce team has been extremely accommodating, professional and kind throughout our account setup process, even despite our numerous requests. Ember has provided excellent support; she continuously listens to our company’s needs and responds quickly and effectively. If there is an issue, the LitCommerce team works on it until we are satisfied. We look forward to working with them in the future for our full implementation and would recommend them to anyone looking for a way to link multiple sales channels.

I was assisted by Nick Nguyen in technical support, he was fast intelligent and knows the application very well. This app solved everything you need to link Shopify from amazon and facebook marketplace.

The team at Lit Commerce does exactly what they say they will do and even more. I used their service to migrate my existing Amazon web store with over 8000 products to a new Shopify store I was creating. I created the website and did the merge but did not check it up until almost 2 months later. I noticed I was now missing new products that I had listed on Amazon after the first migration, so I had questions, reached out to them and the team got back to me as fast as they can and provided stellar service honestly. After having questions about both Amazon and Shopify web stores, they had answers that were incredibly useful and I was able to learn a lot about their platform along the process. They were exceptional, and I was able to migrate all of my products with ease after it being explained to me by one of their developers on how to do it. I will definitely continue to use this product for my other brands I manage as well. Two Thumbs WAY UP for Lit Commerce. I recommend it to all looking for a way to relieve yourself of the daunting task of moving over your products to a new platform, especially if you have thousands of products. You can get it done with ease using Lit Commerce.

This app works as intended. I was able to push all of my Etsy products to my Shopify store and it was very easy. Much easier than some other methods I have tried in the past. Customer Support is also awesome and helped me immediately with the couple of questions I did have. At this point I would recommend LitCommerce if you want to integrate Etsy and Shopify. I haven't explored other sales channels yet.

I used this app to help me link my Shopify account to my Amazon seller account. I had an issue with connecting my Shopify account and Mr. Nick Nguyen, Shopping Cart Migration Expert, was extremely helpful. I spoke to him on using the online chat option. He was replying very fast and did an amazing job with fixing my issue right away! Great service. I definitely recommend using Litcommerce.

A very good app ! Also we were able to get assistance from the support team in a timely manner to assist us with a bit of a challenge. Would recommend

I have some requests to custom some features to match my business and I must say the guys at litcommerce truly go above and beyond the normal call of duty. They actually care about their clients' experiences with them. With a fantastic price, I can use this program to manage my inventory and effortlessly publish listings across various selling platforms (Etsy, eBay). I offer unique products, thus this is extremely vital. The application and interface are simple to use and extremely clean. It has some flaws, but a very responsive development and customer service team takes care of them right away. For me, this is not a big deal when they can resolve it in manner time. I look forward to working with LitCommerce in the future and would recommend them to anyone looking for a way to link multiple sales channels.

This is a good app. I would recommend this app to most of the Merchants. who are using multiple store and want synchronise their porder inventory pricing. Its an easy to use app. Most importantly their customer services are excellent they will fix everything on time and they will do developing as per your demand. 5/5 100%

With all the good reviews I guess I must be the first Shopify to Etsy user. This app is a mess!!! Stuff is broken every time I use it. Yes they have fixed several of issues I've reported, but seriously I should be getting paid to test this software. At the very least a discount, this app is super expensive for being so broken. (Like some things so bad it makes me question did this thing ever get beta tested on a live Etsy shop?). For the last 12+ hours I can't get my new Shopify items so I can export to Etsy, and half my Etsy items in the app have errors all of a sudden. The other day support literally dropped off the radar for ~24 hours despite saying 24/7 support for paid users like I am, then emailing me telling me about time differences? If I can't even rely on this for Shopify to Etsy, I don't even want to attempt syncing to Ebay. Which was my end goal, one app to simply being on multiple stores. I'm going to stick with the remainder of my paid month, and may or may not update this review on how this app improves or not.

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