Hotjar Install App Reviews

Such a great free version, its helping me figure out what Im lacking to drive conversions. Surveys, polls, heatmaps, session captures, etc. HUGE HELP! thank you so much!

This app is a huge eye opened and huge help. love it so much. highly recco you download it now. great app

We installed the app and have contacted support 3 times by emailing them over the last 10 days and no one has gotten back to us yet. Terrible support. Can someone please get back to us. We have been emailing apps@dualsided.com that is listed as the contact email on the download app page. I just forwarded them to the email you provided below.

I use this app to track what my customers are doing and where I can improve. The recordings work the best that I've ever seen an app make them work.

Love it. Incredibly valuable insights at a highly affordable cost. Would recommend to folks getting started on their e-comm journey in particular.

This app is only showing our technical teams previews of our store, or 3rd parties technical support. Not one recording of a customers' visit.

its a decent app and cool idea its very incomplete on data and would go a long way if the data was more specific or had better detail cool concept

I love this app. If you want to have customer insights then use Hotjar. It provides a huge insight into customer activities. Thank you guy!!!

i had the original app last year when i first launched then deleted it as it started charging me . re-downloaded this year but its not giving me access to recordings via shopify. where is the app?

Estou testando, particularmente estou gostando. Não é difícil de configurar, espero que continue com esse desempenho.

The app very helpful for me to detect my store visitor and I Happy use hotjar make me easier working

This app is a game changer. Seeing what the customer sees and how they react to the store gives you so much feedback on what you should do in order to increase the conversion rate. Really appreciate this app!

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Customer service is poor. keep on sending me away to the FAQ, where there is no answer for my question. Help Centre didnt want to help me, in fact send me to the Resource Library, where there is no help. Same like talking to a bot.

I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.

Awesome! Very helpful spy tool. It allowed me to watch my visitors closely and know their reactions so I can upgrade my website for better sales. Cheap billing rate too.

this app was easy to install really like it hope to solve website problems now no problem on the installation and am not even an IT guy

really helps me to monitor my customers' dropoff points, what they like and don't like, what makes them buy and leave. cheap too. 10/10 would recommend.

Was working initially then stopped shortly after HotJar site issue last month. Multiple attempts to reconnect not successful.

very helpful tools its allow me to navigate my visitors and know what they need to upgrade my website thanks HotJars

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