Homebase App Reviews

Homebase has been wonderful. It is easy to navigate from an employer as well as an employee's perspective. It has decreased the amount of time it takes for me to create my schedule and post it. I also love the reminders that are included.

Overall this app does everything I wish Shopify would have in their POS system. It allows for us to easily track our employee's hours with the added bonus of asking them to rate their shifts. One thing I wish this app would have is one area that would display the employees total hours as well as what they specifically worked. It would save the retailer's time.

Despite our best efforts, the app had a lot of issues. The loading times were crazy, and the staff has been unable to stay logged in!!! The app has many glitches, some of which are so basic I don't understand why it's happening. So far, Sling has worked well for us for scheduling.

Horrible... sometimes my staff can't clock out because it just won't load. Notifications don't clear even after you've read them several times. We have encountered many difficulties just after one week of using this app. Apps of this type should be reliable.

Love. Love. Love! This app has made scheduling and time keeping so much easier. We are able to create a schedule that is colour coded ( yay!) and its sent directly to our staff. Staff are assigned their own logins that they use at the start of their shift, when they login it takes their picture to ensure that it is them and they are there logging into their shift. Staff get daily reminders to remind them to not be late for their shifts, also reminds staff when their break is almost over. Staff can also rate their shift and provide feedback so you can address issues in real time as it is sent directly to you. There is also a built in communication platform to share information fast. You can create different messaging groups ( ex. all staff, those working today, managers etc) It lets you request time off and shift changes so all the important information is in one area. When it comes time to create and print the time sheets, its as easy as pressing a button. Blown away by how easy and great this program is.

The app seems to be pretty straightforward but every once in a while there are some glitches. Besides that it get's the job done and that's what matters.

Homebase makes it easy for me to track and manage my employees time! Tracking their sales per shift, etc couldn't be easier. It syncs well with the Shopify playform.

I have tried for two months to downgrade this app. I have gotten the runaround between Homebase and Shopify support to get this downgraded. At this time, I'm still being charged and don't want this app with the paid version. Before all of this, I enjoyed the app till I've had to get this situation resolved.

My employees and I struggled to understand and use the app, it is very confusing. The dashboard and schedules sometimes took a long time to load (over 10 seconds), and I was frequently logged out from the app without reason!! It seems like you need to upgrade to use common features, and this is a bad practice imo. We had hoped for a truly good (and free) solution, but unfortunately, that is not the case here.

We love homebase! easy to manage our employee time cards, schedule and payroll. Easy, efficient, and affordable!!

The app is unstable and keeps crashing on the iPad for no reason. I tried to uninstall and reinstall it several times with no success. We switched to Deputy instead.

As a small retailer, I really enjoy the convenience and ease of use to schedule and communicate with employees real time with the Homebase app and can swap shifts request time off at their convenience. The UE of the app and time clock is great.

I will be using this app for our schedule keeping and time clock. I find that it is user friendly and has a great layout. I’m looking forward to using it.

Wish we could see more info in the actual app as opposed to just the website. Would be great to see a "week at a glance" type thing where everyone's shifts are visible etc... Other than that, works well and seems to do what we need it to. Would be great to have a clock in, clock out feature in the actual Shopify App instead of always having to open the Homebase app.

I've been using this app for a while now, but there are a few things that seem kind of questionable. First, we don't use it for our payroll, but all of my staff keeps receiving notices about receiving some of their paycheck early through the app. Second, our accountant has received some strange emails from one of the owners who's not even in the Homebase system. I'm a little nervous about those 2 issues, but it really is a great system and it's very easy to use. We will continue to monitor everything, but as we don't have any bank/payment information tied to it. I have not seen any benefits to using Homebase as an app through Shopify. Apparently, you have to upgrade to the $40/mo plan to see any of that information, and we're just not interested in paying that much for that service.

The app looks beautiful and I can't wait to get started with it!! The only thing I wish it had was task management (ability to assign tasks to employees or shifts.) Other than that, it satisfies literally every need I have :)

I love using this app and it honestly makes my life so much easier. I have 7 employees and (when they use it correctly) it makes scheduling so easy.

This scheduling app has been a lifesaver for our shop. Each staff is able to clock in and out easily on the app. Makes scheduling a lot easier for everyone. We also love the request for the time off feature.

We have been testing the app for a bit. The app can be quite confusing. I often feel as if I run in circles to find certain functions, and sometimes it takes quite a while to load stuff (circle keeps showing). But maybe it's just me.. Messaging on this app is the same as text messaging on a cell phone, which can get overwhelming and annoying if you're already using texts. It seems like a fair free solution in case you are looking for something REALLY basic. Otherwise they keep asking you to upgrade to greater plans.....

I've been usin this app for a few months and really appreciate how it helps me plan out my scheduling. I love getting the daily email on yesterday's sales vs labor costs. Homebase is a great way to keep schedules organized, have your employees clock in, and understand your labor costs.

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