Gratisfaction App Reviews

I just started using this app so we will see how it goes, but I'm very excited! Customer service has been very kind and helpful, and the app seems very user friendly! Thank you!

I've been a long time customer of gratification since my old WordPress site, nothing is too much trouble for them and they helped me with lots of things that I was unable to do because I'm not very confident with techy stuff. They are very speedy with customer support, I'm a very happy customer it was a no brainer I carried on using them with my new shopify store

After having tried several apps, Gratisfaction is the one that works best for my needs. It offers more and better options than other higher priced apps. Customer support is also the best. I'm so glad I found them

The App was recently installed with great features. Customer service has been extremely amazing and helpful.

Absolutely love Gratisfication. Migrating to Shopify was super simple and handled quickly by the AppsMav team. Wouldn't consider any other app. It's got everything I need and more.

Super spammy to my customers. Attracts spam bots forcing you to upgrade to the paid program in order to delete them.

The support for this app is amazing. It's easy to use, but I had a few questions and they were answered instantly and effectively! Praveen even recommended ways for me to get more out of the app than I had discovered on my own. I Would highly recommend!

I am very impressed with this app. It can do everything that we wanted it to do including integration with LOOX. The configuration is quite simple once you figure it out. The odd time that I struggled with something, I reached out to the customer service team and my questions were answered immediately! The customer service is simply outstanding! Great app and great service, a winning combination for us!

I’d strongly recommend Shopify to take a look at this app and what the developer is doing with the traffic. Several things we were only able to see when we started testing the app: Issue 1 - They are forcing a user to use a logging PIN (the use of this is neither explained or possible to remove) if the user returns to the contest. There are several problems with this - the pin is logging the user in the app itself, not my website - the purpose of the pin is not explained anywhere, so it’s very confusing - the app generates a new pin with every action a visitor takes, just to add to more confusion - there is no way to disable this feature even after I contacted their customer service they were not able to do it. Issue 2 - Share on Facebook post prominently displays this Apps name and it looks as if they are organizing the giveaway. There is NO mention of our company name. This was not removed even after we paid to remove their name from the footer. Issue 3 - If you don’t set up a page with the contest on your website the link your visitors will share will only take the new visitors to their app, and there will be no way for the new visitor to get to browse your website. The app is also very limiting when it comes to customization of how it appears on the site. We have tried working with their support team on all these issues and got nowhere.

This is a highly versatile app that I leverage for many unique programs on my website. I have been using the app for well over a year and on the rare occasions that I need tech support, they are super fast, efficient, and extremely pleasant to work with. I highly recommend! Special shout-out to Praveen for always being quick to respond and walk me through any issue I have!

We have now used this app on two of our sites and both feature functionality and service/support are second to none. Awesome customer experience guys. Keep up the great work and grow, grow grow :)

Like this app for prompt customer service. The app has all cool features to bring shoppers in multiple ways. I am new and will give insights on those features later down the road.

I tried literally 5 loyalty program apps before this one and am blown away. The setup process is seamless and intuitive, the number of features available for even the free plan is incredible, and the design is fantastic. This app will help me make a big impression on my customers along with my new theme version rolling out, so I'm super excited about all of it. This app is a MUSTTTTT. Just try it and you'll ditch your current loyatly app LOL!

Totally love this app and the support they provide was excellent. It's very easy to use and my customers are enjoying it too.

[ENGLISH BELOW] Il y a beaucoup d'options afin de pouvoir gagner des points, et ce, gratuitement : création du compte, carte cadeau, parrainage, partage de liens, anniversaire, achat. Je pense avoir essayé au moins 10 applications de Shopify, celle-ci reste la meilleure. Le design est peut-être pas assez élaboré mais après discussion avec l'équipe, il est prévu un UPDATE en mars 2021 où le design sera très joli ! L'application est gratuite, il passe beaucoup de temps pour vous via TCHAT et email, je pense que vous pouvez faire un don à bien plaire pour les remercier. Un geste qui je pense saura les ravir. Je recommande et je me réjouis de voir le nouveau design en action très prochainement. À bientôt et merci beaucoup ! La Boutique de L'Antre d'Yggdrasil vous remercie. [ENGLISH] There are many options to earn points, free of charge: account creation, gift card, sponsorship, link sharing, birthday, purchase. I think I've tried at least 10 apps from Shopify, this one is still the best. The design may not be elaborate enough but after discussion with the team, an UPDATE is planned in March 2021 where the design will be very nice! The application is free, he spends a lot of time for you via TCHAT and email, I think you can make a donation to please them to thank them. A gesture that I think will delight them. I recommend and look forward to seeing the new design in action very soon. See you soon and thank you very much! The Boutique de L'Antre d'Yggdrasil thanks

I searched for an app to create a rewards program for my store. I tried two that was highly recommended but the features were limited and the interface was not user friendly. Set up was so easy and Praveen was attentive and helpful as I was setting up my rewards. I highly recommend this app to any one who wants to provide rewards and giveaways to their customers and guests.

This app is great! I tried more than 3 referral apps, but none of them goes through the extreme detail that Gratisfaction does. Not only that, but their customer support is extremely good!

This app is fantastic and the customer service has gone above and beyond to help me set it up on my website. I would highly recommend giving it a try, you will not be disappointed!

Great Rewards App! Was able to install easily, which is key for us since we are not techy types. Widgets appear well and are being used by frequent buyers. Contacting their support is easy when they are online - very responsive. So far so good!

Nous utilisons cette app pour notre programme de fidélité pour nos clients. Elle est vraiment super, facile à utiliser et à configurer. Il y a bcp d'options de récompenses mais aussi d'actions à effectuer. Les différents templates sont utilisables sans avoir besoin de graphiste. Concernant le support, il est vraiment extra. Des réponses toujours rapides et des explications complètes. Bref une super app que nous ne pouvons que recommander à toute personne qui souhaite offrir un très bon système de programme de fidélité.

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