Factoreal: Customer Engagement App Reviews

Seamlessly sync all your historical and real-time Shopify data and engage with your customers at every stage of the purchase lifecycle.

Interact with customers using a combination of communication channels – websites, SMS, WhatsApp catalogs, direct mail, email, mobile, etc. – and enable customers to take action in response – preferably to buy your product or service – using the channel of their choice

Use our pre-built and customizable email templates to deploy effective email campaigns. Improve email deliverability, and track detailed metrics including delivery, open and click rates. Personalize your subject line or email body and add dynamic content blocks to send customized content that resonates.

Be it a flash sale or promotional offer, trigger personalized SMS messages to a large group of recipients. Schedule messages so that they are delivered at the right day & time.

Create and launch multichannel social campaigns to reach your audience where they’re hanging out. Use our Lookalike Audience Finder to target customers similar to your best-performing segments.

Capture leads and grow your subscriber list with an unlimited number of forms and landing pages – ready to publish in seconds.

Enable your customers to discover product catalog & make purchases through their favorite messaging platform – WhatsApp. Create an interactive mobile storefront by showcasing all your offerings to customers. 1) Multi-Product Messages – Show a selection of 30 items at once. 2) Single-Product Messages – Guide your customer to one specific offering from your business inventory

Combine SMS text messages, WhatsApp, Social ads with email and push notifications into a single automated workflow and provide your customer with a contextual, personalized, omnichannel experience.​

Enrich your marketing automation workflow with rich push notifications. Communicate with your loyal customers or anonymous visitors with Factoreal’s mobile and web push notifications.

Create specific audience groups based on their demography and how they interact with your brands. Use these segments to deliver tailored personalized campaigns and messages to build strong relationships.

Analyze Shopify data in Factoreal with out-of-the-box reporting such as sales processed that month versus goal, abandoned cart recovery, and more. Use these data-filled reports to drive your brand’s eCommerce strategy.