ConnectPOS App Reviews

Works really well for us in our small brick and mortar stores, we can recommend it to anyone who wants an alternative to SHOPIFYPOS

In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.

SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.

Helped me with all things I needed POS wise and inventory tracking between the two. Spent years trying to find a good alternative for Shopify POS while still keeping my online website and this worked perfectly!

Service d'aide très efficace et réponse aimable et rapide et sympa. Même jours fériés, très appréciable .....Et en connaissance totale de sa matière, en fait 10 sur 5 ........

Good customer services for few hours. And thanks for Vivienne, but they have to develop the functions. And I hope to they will do.

Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,

Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.

Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.

Great service and excellent customer service (Thanks Hana) I will be recommending this great app to everyone on Shopify.

Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.

Great app and with a very helpfull assistance. Recently added with my shopify store and it is very easy to use.

I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses 2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this. 3. It can not calculate VAT correctly 4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.

I am new to this app, the guidance I received from the team was amazing. User friendly and good app.

L'assistenza è molto disponibile, sono soddisfatta di quest'app!! Vivienne è stata molto gentile e paziente.

User friendly,Easy to adapt to & most importantly the customer care is always available to resolve any issue in an instant. We would also like to thank one of the customer care agents named Hana that helped us resolve an issue we experienced lately, she was very polite and professional and resolved the issue in no time. :)

I like this application, the service of costumer i give 10000..Lexie are verry good with me ... Une application au top, service après vente très très humain, et recpetif..Lexie l employée a été super prestative avec moi... Je recommande cette application les yeux fermés, de plus service après vente en francais...rapide et efficace.. Lupercio Bodson from Belgium

Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.

great strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommended

EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update: Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS. There are much out there that is better. We are in the process of moving.

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